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IT Hardware Technician at A.M.T ELECTRONICS
Queensland, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

50000.0

Posted On

19 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • Provide Level 1 support for hardware, software and network-related incidents and service requests.
  • Troubleshoot and resolve issues relating to Windows desktops, Microsoft 365, email, internet access and business applications.
  • Set up, configure, asset tag and deploy desktop computers, laptops, mobile devices and peripherals.
  • Diagnose and resolve printer, hardware and connectivity issues.
  • Escalate complex technical issues when required.
  • Maintain IT asset registers and hardware and software inventory records.
  • Coordinate warranty repairs and support with third-party vendors.
  • Assist with the installation and maintenance of networking equipment and infrastructure.
  • Create and maintain IT support documentation, FAQs and knowledge base articles.
  • Provide clear and professional technical guidance to end users.

How To Apply:

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Responsibilities
  • Provide Level 1 support for hardware, software and network-related incidents and service requests.
  • Troubleshoot and resolve issues relating to Windows desktops, Microsoft 365, email, internet access and business applications.
  • Set up, configure, asset tag and deploy desktop computers, laptops, mobile devices and peripherals.
  • Diagnose and resolve printer, hardware and connectivity issues.
  • Escalate complex technical issues when required.
  • Maintain IT asset registers and hardware and software inventory records.
  • Coordinate warranty repairs and support with third-party vendors.
  • Assist with the installation and maintenance of networking equipment and infrastructure.
  • Create and maintain IT support documentation, FAQs and knowledge base articles.
  • Provide clear and professional technical guidance to end users.