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IT Help Desk at Cornerstone Bank

Bismarck, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Verbal communication, Written communication, Troubleshooting, Problem solving, Time management, Multi-tasking, Technical support

Industry

Banking

Description

ABOUT US AT CORNERSTONE BANK, WE DO MORE THAN BANKING – WE BUILD RELATIONSHIPS, EMBRACE BOLD IDEAS, AND EMPOWER OUR PEOPLE. WE VALUE POSITIVITY, TEAMWORK, CONTINUOUS LEARNING AND THE FREEDOM TO MAKE SMART DECISIONS. WE’RE DRIVEN BY INNOVATION, HONESTY, AND A DEEP RESPECT FOR OUR CUSTOMERS’ TIME AND TRUST. WHAT YOU’LL DO Cornerstone Bank is looking for an IT Help Desk to join our professional team. This position may be located at any Cornerstone Bank location. This individual is responsible for supporting internal team members with daily computer activities and issues. Job responsibilities include answering Help Desk calls, working on tickets, and assisting team members when they run into issues. Travel as needed is required. WHAT WE’RE LOOKING FOR * Excellent customer service and verbal/written communication * Ability and willingness to learn new applications and processes, multi-task and manage time effectively * Demonstrated ability to troubleshoot and problem solve BACKGROUND & EXPERIENCE Associate’s Degree in Computer Information Technology or related field and 2 years of customer service experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. WHY JOIN US * People-first culture with real responsibility * An innovative approach to banking * Development opportunities for continual growth * Competitive Pay and a Comprehensive Benefits Program * Incentive Compensation Plan Ready to make a difference? Apply now and bring your best to Cornerstone Bank. Pre-employment background and credit screening are required for this position. EOE, Including Disability/Vets

Responsibilities

The IT Help Desk professional is responsible for supporting internal team members by answering calls and resolving computer-related issues. This role involves working on support tickets and requires travel to various bank locations as needed.