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IT Help Desk Representative (NYSC) at Eat N Go Limited

Lagos, Lagos, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Technical support, Database maintenance, System security, Troubleshooting, IT assistance, Record keeping

Industry

Food & Beverages

Description

Company Description Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry. Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing. Job Description A suitable candidate is one who possess good customer service skills and has little knowledge in solving IT related issues Duties Providing IT assistance to staff and customers. Receiving issues from users and solving logged errors in a timely manner. Maintaining databases and ensuring system security. Keeping records of calls and directing it to relevant parties to resolve Qualifications A bachelor's degree in computer science, information technology, or similar field Must be a Lagos Corp member currently looking for a place of primary assignment Ability to provide technical support and resolve queries Good customer service skills Additional Information Only qualified candidates will be contacted

Responsibilities

Provide IT assistance to staff and customers while resolving logged technical errors in a timely manner. Maintain databases, ensure system security, and keep accurate records of support calls.