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IT Help Desk Technician at Ohio Department of Administrative Services
, , -
Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

48360.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer Service, Problem-Solving, Windows Operating System, Microsoft Office, Attendance

Industry

Government Administration

Description
Characteristics of a strong candidate Strong interest in confidential, non-partisan public service; Flexibility to recognize and respond to changing priorities; Ability to communicate clearly and patiently with non-technical users. Salary and benefits The current starting salary is $23.25 per hour or $48,360 per year. We offer our staff merit-based salary increases, opportunities to learn and grow in their careers, and a comprehensive state benefit package including: Medical Coverage Quality, affordable, and competitive medical benefits. Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period. Leave Paid time off, including vacation, personal, and sick leave. 11 paid holidays per year. Childbirth/Adoption leave. Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees. The employee contributes 10%25 of their salary toward their retirement. The employer contributes an amount equal to 14%25 of the employee’s salary. Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement plan. Minimum qualifications 2-year IT-related degree or equivalent certification; Basic knowledge of Windows operating system; Familiarty with Microsoft Office; Strong communication and customer service skills; Strong problem-solving skills; Strong attendance record.
Responsibilities
The IT Help Desk Technician will provide support to non-technical users and respond to changing priorities. They will ensure clear communication and maintain a strong attendance record.