REQUIREMENTS:

• Experience in IT helpdesk support or technical assistance.
• Strong problem-solving and communication skills.
• Ability to work in a fast-paced environment.
  Job Type: Contract
  Contract length: 2 months
  Pay: $1,800.00 - $2,500.00 per month

Schedule:

• On call

Work Location: In person
Expected Start Date: 01/04/202

• Provide onsite IT support at customer premises.
• Capture, track, and coordinate issue resolution with the technical team.
• Maintain user communication and provide timely updates.
• Guide users using FAQs and issue entry criteria for self-help.