Classification: Student Assistant II
Employee Group: PSAC
Job Title: IT Helpdesk Assistant
Department: IT Services
Wage: $16.76 per hour
Hours of Work: Part-time with shifts between 9:00 a.m. and 4:00 p.m., Monday to Friday
Start Date: August 28, 2025
Date Issued: Aug 11, 2025
Number of Positions available: 6
Length of Appointment: August 28, 2025 to April 30, 2026
Deadline to Apply: Aug 18, 2025, at 4:30pm

QUALIFICATIONS/EXPERIENCE:

• Full-time/Part-time Brandon University student
• Strong communication and interpersonal skills
• Strong organizational skills
• Ability to manage multiple tasks simultaneously
• A background with technology and computer support is an asset

This position is responsible for providing first level support for students, staff and faculty on campus.
Position works alongside permanent IT staff to resolve login problems, record and direct support tickets, gather information on problems and relay common solutions, AV equipment bookings and other related duties as assigned.