About this job

For [[our]] renowned client in the IT services sector in Berlin, we are looking for an employee (m/f/d) in the IT helpdesk, starting immediately and with the aim of later permanent employment.

Apply today by calling Mr. Schulze at +49 30 22954507 or by emailing steglitz.it@perzukunft.de

Your responsibilities include:

• 1st Level IT-Support
• 2nd Level IT Support
• Handling IT requests by phone, email or remote maintenance
• Documentation and tracking of support requests in a ticketing system
• Consulting, troubleshooting and proposed solutions for problems

Your skills:

• Computer skills and technical understanding are required; IT training is not mandatory.
• Basic knowledge of network structures, interfaces, printer drivers, operating systems, etc.
• Excellent communication skills, enjoys talking on the phone
• Good German and English skills