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IT Helpdesk Officer at Wibit Consulting & Services (WibitCS)

Brussels, Brussels-Capital, Belgium -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Migrations, IT Support, Problem-Solving, Customer-Oriented, Communicative, Proactive, Autonomous, ITSM Tools, SCCM, Intune

Industry

Staffing and Recruiting

Description

Join a dynamic IT team and play a key role in supporting the Windows 11 migration project across offices in Dessel and Brussels. You’ll be the first point of contact for all IT-related queries and ensure a smooth transition for end users. If you’re hands-on, communicative, and customer-oriented — this is your chance to make a difference! 🚀 Location: Dessel & Brussels, Belgium (onsite) Employment Type: Contract – 7 months + possible extension Industry: IT / Technology Languages: English (Dutch or French is a plus) Compensation: Competitive daily rate based on experience 🧩 Your Responsibilities 🖥️ Provide first-line IT support to end users via phone, email, and ticketing system during the Windows 11 migration 📚 Document solutions and procedures to build a shared knowledge base 💬 Maintain clear and friendly communication with users and provide timely feedback 🤝 Collaborate closely with IT teams to resolve migration-related issues efficiently 🧠 Job Requirements 💼 Demonstrable experience in Windows migrations 🧩 Minimum 3 years of experience in an IT support role 🧠 Strong problem-solving mindset and customer-oriented attitude 💬 Communicative, proactive, and able to work autonomously 🧰 Experience with ITSM tools (e.g., SCCM, Intune) is required 🌟 What’s in it for you ✨ Join a high-impact IT transformation project 🤝 Work in collaboration with a skilled technical team 🏢 Onsite engagement in two key locations 💰 Competitive contract rate with potential for extension #ITSupport #Windows11 #MigrationProject #Helpdesk #TechnicalSupport #ITJobsBelgium #BrusselsJobs #DesselJobs #SCCM #Intune #ITSM #CustomerSupport #TechSupport #ContractJob #ITConsulting

Responsibilities

Provide first-line IT support to end users during the Windows 11 migration. Document solutions and maintain communication with users to ensure a smooth transition.