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IT Helpdesk Support Engineer at VAM Systems

Doha, Doha, Qatar -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Client, Server Platforms, Windows Client, Managing Modern Desktop, Azure, Troubleshooting, Installation, Configuration, Connectivity, Data Protection

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking IT Helpdesk Support Engineer our Qatar operations. Required Skills and Qualifications Bachelor’s degree in Computer Science, or a related field Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician Effective communication skills in both written and verbal forms Mandatory: Fluent Arabic & English speaker Key Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone or email. support users on a functional level, by offering guidance on how to use systems and equipment. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Performing on-site installations and support. Install and configure Windows and other desktop software. Configure and manage connectivity and storage Maintain Windows Protect devices and data Deploy Windows client Locally available candidates may only apply Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The role involves serving as the first point of contact for technical assistance via phone or email, supporting users functionally on systems and equipment. Responsibilities also include performing remote troubleshooting, on-site installations, software configuration, and managing device connectivity and data protection.