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IT Helpdesk Support at VAM Systems
Manama, Capital, Bahrain -
Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Support, Technical Support, Hardware Installation, Software Installation, User Training, Multi-Factor Authentication, Mobile Device Management, Firmware Management, IT Asset Management, Problem Resolution, User Inquiry Response, Equipment Setup, Meeting Arrangement, Software Maintenance, Peripheral Equipment Repair, System Requirements Gathering

Industry

IT Services and IT Consulting

Description
Job Description VAM Systems is currently looking for IT Helpdesk Support for our Bahrain operations with the following skillsets & terms and conditions: Responsibilities Install, Move, Add, Change, and Disposal of IT assets. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Answer user inquiries regarding computer software or hardware operation to resolve problems. Provide technical support for software maintenance or use. Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications Refer major hardware or software problems or defective products to vendors or technicians for service. Develop training materials and procedures or train users in the proper use of hardware or software. Conference with staff, users, and management to establish requirements for new systems or modifications. Manage Multi-Factor Authentication for users Mobile Device Management - Configuration and Management of emails in the user’s mobile phones and tablets as per the needs Managing and updating Firmware and BIOS Upgrades Manage IT Asset Tags Arranging the laptops, mics, pointers, projectors, and speakers for the internal and external meetings and events. Terms and conditions Joining time frame: (15 - 30 days)
Responsibilities
The IT Helpdesk Support role involves installing, configuring, and maintaining IT assets while providing technical support to users. Responsibilities also include managing Multi-Factor Authentication and Mobile Device Management.