Benefits

Pulled from the full job description

Travel reimbursement

Free food

Parental leave

Employee discount

Full job description

Key Responsibilities:

• Respond to IT support requests via phone, email, and ticketing systems
• Troubleshoot hardware, software, network, and connectivity issues
• Install, configure, and maintain computers, devices, and applications
• Create and manage user accounts and access permissions
• Record support activities and maintain accurate IT documentation
• Escalate complex issues to senior IT staff when required

Skills & Requirements:

• Previous experience in IT helpdesk or technical support
• Strong troubleshooting and problem-solving skills
• Knowledge of Windows, Microsoft 365, and basic networking
• Excellent communication and customer service skills
• Relevant IT qualification or certification preferred

Pay: $78,000.00 per year

Benefits:

• Employee discount
• Free food
• Parental leave
• Travel reimbursement

Work Location: In person