IT Helpdesk at Woongjin, Inc

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

35.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Configuration, Software Troubleshooting, Server Rack and Stack, Linux Administration, Ansible, Asset Management, Network Maintenance, Technical Documentation, Backup Operations, RHEL, CentOS, Rocky Linux, Ubuntu, Communication Skills, Problem Solving, Interpersonal Skills

Industry

Staffing and Recruiting

Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Job Description Installing and configuring hardware and software components to ensure usability. Rack and stacking Server, lifting up to 50lb weight. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Install and configure systems which support infrastructure and/or R&D activities. Develop and maintain installation and configuration procedures. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation. Operations and Support Asset Management, includes 4 physical asset audits per year Need to track inventory any time Qualifications 4+ years of experience in computer networks and systems maintenance. A+, Linux+, or Cisco Certified Network Associate accreditation advantageous. Forman deployment experience Ansible experience RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support Asset Management experience Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C *** Compensation: USD 32 - USD 35 - hourly

Responsibilities

Responsible for installing, configuring, and troubleshooting hardware and software components, including server rack and stack operations. The role also involves managing technical documentation, performing daily backups, and conducting physical asset audits.