IT Infra Manager at MEPLAN GmbH

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Lifecycle Management, Server Maintenance, Network Administration, Firewall Management, Data Security, VOIP, EPABX, SaaS Administration, Identity Management, Windows OS, Mac OS, Cloud Server Management, IT Support, Asset Management, Troubleshooting

Industry

Events Services

Description

· Hardware Lifecycle Management: Provide end-to-end oversight of the laptop ecosystem, including procurement, OS imaging (configuration), and deployment for both new hires and existing staff. · Support & Maintenance: Serve as the primary point of contact for hardware diagnostics, component upgrades, and peripheral troubleshooting. Coordinate repairs and lifecycle maintenance to minimize employee downtime. · Inventory Control: Maintain a rigorous log of all company assets, including serial numbers, warranty status, and software assignments. · Server Maintenance: Manage on-site or cloud servers, ensuring regular backups, security patches, and 99.9% uptime. · Connectivity: Monitor and optimize office Wi-Fi, LAN, and Firewall settings to ensure high-speed, secure internet access. · Data Security: Maintain a secure computing environment by managing antivirus software and enforcing data encryption standards in alignment with data protection policies and client requirements. · Telephony: Manage the office EPABX system, telephone extensions, and VOIP configurations. · AV/VC Management: Set up, troubleshoot, and maintain audio-visual equipment for conference rooms and company events like townhall. · SaaS Management: Oversee the administration and licensing lifecycle for enterprise platforms, including M365, Zoho, SAP B1, Google Workspace, and various CRM tools and internal portals. · Identity Management: Administer user lifecycles (onboarding/offboarding). Manage backups and permissions for Exchange, OneDrive, and SharePoint, including the oversight of security credentials and folder-level access. · A minimum of 6- 8 years of experience in IT Support or Infrastructure Management. · Expert knowledge of Windows/Mac OS, laptop hardware, and server architecture. · CCNA (Networking) or Microsoft Certified Solutions Associate (MCSA) is a plus. · AZ-104 Azure Administrator Associate certification is a plus · A proactive attitude toward fixing technical glitches before they impact business.

Responsibilities

The IT Infrastructure Manager is responsible for end-to-end hardware lifecycle management, including procurement, deployment, and maintenance of laptops and peripherals. Additionally, they oversee server uptime, network connectivity, data security, and the administration of enterprise SaaS platforms and user identity lifecycles.