IT Infrastructure Administrator at Metropolitan Tulsa Transit Authority

Tulsa, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Windows Server, Server Virtualization, Active Directory, Azure AD, Networking Protocols, Cisco iOS, SQL Server, Linux Servers, Docker, PBX Systems, Analytical Thinking, Communication Skills, Problem-Solving, Multitasking, Confidentiality, Technical Support

Industry

Urban Transit Services

Description

Great Benefits!!! Free Employee Health, Life Insurance & Long Term Disability Vision, Dental and supplemental insurance is available. Pension & 457(b) retirement Vacation, Sick & Holidays Join Our Team as an IT Infrastructure Administrator! About MetroLink Tulsa: MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination! What You'll Do: The IT Infrastructure Administrator is responsible for the stability, performance, and security of core IT systems across the organization. This position demands a highly skilled individual capable of managing server environments (Windows 2008–2019), network infrastructure (Cisco switches, firewalls, APs), virtualization platforms (Hyper-V/VMware), cloud identity systems (Azure AD), and business-critical applications (including MS SQL). This role blends Tier 3 technical support with strategic IT infrastructure design, implementation, and operations. The ideal candidate is a self-motivated, detail-oriented problem-solver who can handle both day-to-day technical tasks and long-term project leadership independently, while maintaining confidentiality and professionalism. Requirements: * Education/Experience: * B.S. in Computer Science, MIS, or equivalent experience * 4–6 years of experience with Microsoft Windows Server (2008–2019) * Extensive hands-on experience with server virtualization (Hyper-V, VMware) * Core Technical Skills: * Microsoft Server OS, Active Directory, Azure AD, GPOs, AD Sync * Server hardware installation/configuration * Microsoft Office, Windows 10, and networking protocols (TCP/IP, DNS, DHCP) * Cisco iOS: configuration of switches, firewalls, APs * VLAN, IPSec, and security best practices * Experience with SQL Server (2008–2017), including writing and analyzing complex queries * Operational knowledge of Linux servers, Docker, PXE, WDS * Support and configuration experience with PBX systems (3CX preferred) * Soft Skills: * Strong interpersonal, analytical, and communication skills * High degree of organization, independence, and accountability * Ability to multitask and work under pressure * Willingness to work after-hours and be on call as needed * Valid driver’s license and reliable transportation We're Looking for Someone Who Can: * Design, deploy, and maintain IT infrastructure including servers, storage, and network systems * Provide Tier 3 support for technical issues escalated from helpdesk or lower tiers * Ensure high availability and performance of mission-critical systems * Implement backup and disaster recovery strategies * Monitor and troubleshoot network issues, including VLANs and firewalls * Provide end-user support and training when necessary * Maintain up-to-date documentation and asset tracking * Maintain strict confidentiality of company data and systems * Participate in infrastructure planning and project execution * Occasional travel and off-hours support required You are expected to protect sensitive or private information that you may access during your work. This includes, but is not limited to: * Company: Internal business plans, financials, passwords, infrastructure details, project roadmaps, etc. * Employees: Personal information (SSNs, health data, salaries, disciplinary actions, etc.) * Customers: Contact information, account details, service records, payment information, etc. * Potential hires: Résumés, background check results, interview notes, references, etc. You must not share or disclose any of this information outside the scope of your job—even unintentionally—and must take reasonable steps to secure it (e.g., using encrypted drives, not discussing private info in public areas, etc.). Mental & Physical Requirements * Mental: High-pressure multitasking, analytical thinking, and confidentiality required * Physical: Must be able to lift/push 25–50 lbs; prolonged sitting, standing, walking * Visual/Auditory: Long-term screen use and ability to hear spoken directions clearly * Miscellaneous: Availability for evening/weekend work, must be safety-conscious The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.

Responsibilities

The IT Infrastructure Administrator is responsible for the stability, performance, and security of core IT systems across the organization. This role includes managing server environments, network infrastructure, and providing Tier 3 technical support.