About SAESL

A joint venture company between Rolls-Royce Plc and SIA Engineering Company. The company first started operations in 2001 and has since become a market leader for both engine overhaul and component repair services.

As a result of sustained business growth, SAESL has continued to expand its facilities and develop new capabilities for both its engine overhaul and component repair businesses. The Engine Overhaul business has the capability to service all products in the Trent engine family, this includes Trent 500, Trent 700, Trent 800, Trent 900, Trent 1000 and Trent XWB; SAESL is the only Trent engine MRO that can support all product variants. The Engine Overhaul business has the capacity to repair and overhaul over 300 Trent engines per year and it is equipped with a state-of-the-art Engine Test Facility that supports our best-in-class engine turnaround times.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Job Summary

The IT Infrastructure & Operations Manager is responsible for the overall reliability, availability, security, performance, and lifecycle management of SAESL’s IT infrastructure environment. The role serves as the primary owner of all infrastructure services, including networks, servers, cloud platforms, end-user computing, data storage, backup and recovery, and enterprise infrastructure technologies.

The incumbent will lead and govern the in-house IT team, manage service providers (MSPs) and outsourced operational support teams, ensuring service delivery meets agreed business requirements, cybersecurity standards, regulatory obligations, and operational excellence targets. The role is accountable for maintaining a stable and secure IT operating environment that supports critical business systems including SAP S/4HANA, SuccessFactors, Solumina MES, Power Platform, engineering systems, and manufacturing operations.

The position plays a critical role in supporting SAESL"s digital transformation agenda, Industry 4.0 initiatives, and future technology roadmap while ensuring high levels of operational resilience and business continuity.

Job Responsibilities

Infrastructure Strategy & Leadership

·       Define and execute the enterprise infrastructure roadmap aligned with business and digital transformation goals

·       Drive continuous improvement in performance, resilience, scalability, and cost efficiency

·       Lead modernization initiatives (cloud adoption, automation, virtualization, network transformation)

·       Establish infrastructure architecture standards and lifecycle management practices

·       Provide strategic and technical advisory to business and IT stakeholders

Managed Services Governance

·       Own governance of all outsourced infrastructure and operational service contracts

·       Manage MSPs, cloud vendors, telecom providers, and support partners

·       Define and enforce SLAs, OLAs, and KPIs

·       Conduct regular service reviews and performance assessments

·       Drive continuous service improvement and issue resolution

·       Lead vendor negotiations, contract renewals, and scope optimization

Network Infrastructure Management

·       Accountable for enterprise network services, including:

1.     LAN/WAN across multi-site operations

2.     Data centre networking and wireless infrastructure

3.     Internet, VPN, and remote access services

4.     Network segmentation and OT/IT integration

5.     Firewalls and security appliances

6.     Network monitoring and performance management

·       Ensure high availability, resilience, and security to support business-critical operations.

Server, Storage & Cloud Infrastructure

·       Oversee all core infrastructure platforms: