INTRODUCTION:

Who are we?
Building a better future for our Communities.
Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.
We are committed to assisting our clients and their communities to achieve a better future.
We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

DESCRIPTION:

About the Role
Argyle Housing has commenced a significant IT transformation program, including modernisation of our business technology platforms, as well as new ERP and finance systems.
We are seeking a proactive and skilled IT Infrastructure Engineer to join our team. We are looking for a strong all-rounder with a proactive, positive attitude. This is a hands-on role requiring expertise across the full technology stack—from Level 1 support tasks through to Level 3 engineering and project work. You will play a key part in maintaining, evolving, and securing our hybrid infrastructure environment.
This position is located in Bowral, NSW.

SKILLS AND EXPERIENCES:

Key Responsibilities

• Provide end-to-end support across infrastructure environments, including escalated Level 2 and Level 3 incidents.
• Administer and maintain Microsoft 365 services (Exchange Online, Teams, SharePoint, Intune, Defender).
• Manage on-premises and virtualised server environments (Hyper-V and/or VMware).
• Support and implement cloud-based solutions (primarily Azure; AWS knowledge beneficial).
• Design, implement and support network infrastructure (routing, switching, VLANs, firewalls, VPNs).
• Assist with physical and logical network design, architecture documentation, and capacity planning.
• Contribute to cyber security posture through patching, system hardening, monitoring, and incident response support.
• Participate in infrastructure upgrade, cloud design and migration, and transformation projects.
• Provide Level 1–3 support depending on operational needs, with a willingness to “get hands dirty” at all levels.

Required Skills & Experience

• 3 – 5+ years in an IT infrastructure role, ideally across SMB or enterprise environments.
• Strong experience with Microsoft 365 administration and deployment.
• Intermediate to advanced knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP, and virtualisation technologies (Hyper-V or VMware).
• Proficiency in Azure services (IaaS, Azure AD, identity and access management, backups, networking).
• Solid understanding of network fundamentals—including architecture, physical and logical design, segmentation, and security principles.
• General knowledge of cybersecurity practices (endpoint protection, firewall rules, least privilege, audit logging).
• Strong experience in both Android and Apple device management
• Ability to manage multiple priorities and work across varying technical levels.
• Strong documentation and communication skills.

Desirable Qualifications and Skills (Not Essential)

• Microsoft certifications
• Networking certifications
• Security certifications
• Understanding of CCTV and access control systems; experience managing these in a business setting will be viewed favourably
• Atlassian Certification (Jira service management)

Candidates will be required to hold and provide a clean police record check, NDIS workers clearance and Working with Children Check.
All early applicants will be reviewed within 24 hours of applications.
No recruitment agencies please.
If you have any questions about this advertisement, please feel free to contact Adam Williams, Chief Information Officer on (0417) 00 00 60

• Provide end-to-end support across infrastructure environments, including escalated Level 2 and Level 3 incidents.
• Administer and maintain Microsoft 365 services (Exchange Online, Teams, SharePoint, Intune, Defender).
• Manage on-premises and virtualised server environments (Hyper-V and/or VMware).
• Support and implement cloud-based solutions (primarily Azure; AWS knowledge beneficial).
• Design, implement and support network infrastructure (routing, switching, VLANs, firewalls, VPNs).
• Assist with physical and logical network design, architecture documentation, and capacity planning.
• Contribute to cyber security posture through patching, system hardening, monitoring, and incident response support.
• Participate in infrastructure upgrade, cloud design and migration, and transformation projects.
• Provide Level 1–3 support depending on operational needs, with a willingness to “get hands dirty” at all levels