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IT Infrastructure Engineer at DACHSER USA Air & Sea Logistics Inc.
Vinings, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

70000.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

LAN, WAN, WLAN, Routing, Switching, Network Troubleshooting, Network Monitoring, Incident Management, Project Management, SLA Management, Infrastructure Health Monitoring, Communication Skills

Industry

Freight and Package Transportation

Description
Description The NOC Engineer is responsible for the proactive monitoring, operation, and continuous improvement of network services, ensuring stable and secure connectivity for business operations worldwide • Monitor network performance and infrastructure health using enterprise monitoring tools. Monitor network performance and infrastructure health using enterprise monitoring tools. Troubleshoot and resolve network incidents to minimize service disruptions. Manage and prioritize operational tickets in accordance with SLA requirements. Escalate complex issues to specialized teams and coordinate incident resolution. Maintain network availability, stability, and performance across all supported locations. Managing network related branch projects. Other duties as assigned by the manger. Requirements Relevant technical degree / experience in IT and (if possible) Logistics. Minimum 3 years of professional experience in IT or Project Management. Strong knowledge of LAN, WAN, WLAN, routing, switching, and network troubleshooting. Experience with network monitoring and incident management tools. Ability to analyze and resolve technical issues in a fast-paced operational environment. Strong communication and teamwork skills with the ability to coordinate across multiple support teams. Ability to prioritize tasks, manage multiple incidents, and work independently under pressure. Keen perception and "hands-on" mentality
Responsibilities
The NOC Engineer is responsible for proactively monitoring network performance and infrastructure health to ensure stable global connectivity. This includes troubleshooting network incidents, managing operational tickets, and overseeing network-related branch projects.