JOB SUMMARY:

We are seeking a highly experienced and results-oriented Senior IT Infrastructure and Security Manager to lead our IT operations and drive strategic technology initiatives. The ideal candidate will possess a strong background in managing complex IT environments, implementing security best practices, and leading cross-functional teams. This role requires a proactive leader with a proven track record of improving system reliability, reducing operational costs, and enhancing security posture.

QUALIFICATIONS:

• Required:
• Bachelor’s degree in computer science or a related field.
• Extensive experience in IT infrastructure and security management.
• Proven experience in project management and vendor management.
• Strong knowledge of cloud platforms (AWS) and virtualization technologies (VMware, Hyper-V, Nutanix).
• Experience with security tools and technologies (SIEM, firewalls, endpoint security).
• Experience with ticketing systems such as Jira, ServiceNow.
• Experience with Microsoft 365 and associated tools.
• Strong understanding of networking concepts and protocols.
• Strong leadership and communication skills.
• Preferred:
• Relevant certifications (CCNA, AWS Certified Solutions Architect, CSM, ITIL).
• Experience in managing global IT operations.
• Experience working in highly regulated environments.

TECHNICAL SKILLS:

• Cloud: AWS, Azure, VMware, Hyper-V, Nutanix
• Tools: Jira, ServiceNow, PowerShell, SQL Server, Exchange Online.
• OS/Networking: Windows Server, Linux, F5, Cisco, Checkpoint.

SOFT SKILLS:

• Leadership & Team Management
• Project Management & Agile Methodologies
• Problem-Solving & Troubleshooting
• Communication & Collaboration

• Infrastructure Management:
• Develop and implement IT infrastructure strategies aligned with organizational goals.
• Oversee the management and maintenance of on-premises and cloud-based infrastructure (AWS, Azure, VMware, Hyper-V, Nutanix).
• Ensure high availability and reliability of IT systems and services.
• Responsible for all the technology stack, for example and not limited to F5, Checkpoint Load balancer, Nutanix Virtualization, Linux OS, Windows OS, etc.
• Security Management:
• Implement and maintain security policies and procedures, including patch management and software distribution.
• Conduct security assessments and vulnerability management.
• Implement and maintain security tools and technologies (SIEM, WAF, etc).
• Manage endpoint security.
• Project Management:
• Lead IT infrastructure and security projects, ensuring on-time and within-budget delivery.
• Manage project risks and implement mitigation strategies.
• Utilize Agile methodologies for project management.
• Manage ticketing system migrations and improvements.
• Team Leadership and Development:
• Lead and mentor IT team members, fostering a collaborative and high-performance environment.
• Provide training and development opportunities for team members.
• Stakeholder Communication:
• Act as the primary point of contact for IT-related matters.
• Provide regular updates to senior management and stakeholders.
• Work with cross functional teams.
• Process Improvement:
• Establish and maintain standard operating procedures (SOPs) for IT operations.
• Identify and implement process improvements to enhance efficiency and reduce downtime.