Job Description

Roles & Responsibilities

• Assist with the setup, installation, and configuration of laptops, desktops, printers, and other IT equipment.
• Support network setup, cabling, and basic connectivity troubleshooting.
• Help manage IT procurement, inventory, and asset tracking.
• Respond to and resolve day-to-day IT support tickets.
• Troubleshoot hardware, software, printer, and network-related issues.
• Perform routine system checks, maintenance, and software updates.
• Support user account management, password resets, and access requests.
• Maintain IT equipment, meeting room technology, and documentation.
• Provide timely technical support to employees and ensure smooth IT operations.

Desired Candidate Profile

• Basic understanding of operating systems (Windows, macOS, Linux) and common software applications.
• Strong problem-solving skills and a methodical approach to diagnosing technical issues.
• Excellent communication skills, both written and verbal, to effectively interact with users and team members.
• Detail-oriented with good organizational skills to manage tasks and documentation.
• Ability to work collaboratively in a team environment and follow instructions accurately.