IT Intern at Prysmian
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Helpdesk, Telecommunications, User Training, Project Management, Programming, .Net, SQL, Access Databases, Business Process Improvement, Documentation, Installation, Troubleshooting, User Requirements Analysis, Web Applications, Infrastructure Support

Industry

Manufacturing

Description
To ensure timely action with users to deal with technical problems or anomalies (Hardware, Software and connections) Diagnosis of the breakdown/anomaly and immediate provision of the most appropriate solution To ensure provision of the most appropriate solutions for recurrent breakdowns/anomalies/replacement To ensure the management of telecommunications needs, providing support for the procurement process To ensure the installation of the workstation and the proper working of the system First Level Helpdesk and support on local applications To ensure Telecommunications solutions (Lan, Wan, telephones, videoconferencing…) meet requirements Provide How-to support in user tools Analyze, define and document requirements by liaising with a range of people including users and managers, drawing together information needs across the organization. Assist in the management of projects which are likely to bring about improved efficiency and functionality of business processes Provide .Net programming support in line with instructions received from Business Analyst or department head Implementation, acceptance testing and user training plans to ensure the quality of the product as well as its smooth execution To define and design IT processes for improving business efficiency To support all local Web Based applications and developments Provide Support for SQL and Access databases used on the site To fulfill the requirements of the Infrastructure Helpdesk providing user support as needed for matters relating to PC’s, certified software and infrastructure severs as instructed by the Systems Administrator or departmental heads. Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.
Responsibilities
The IT Intern will provide technical support to users, diagnose issues, and implement solutions for hardware and software problems. Additionally, they will assist in managing telecommunications needs and support local applications.
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