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IT Knowledge Management Analyst at TEEMA

Canada, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

120000.0

Posted On

08 Oct, 26

Experience

9 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

IT Consulting & System Integration

Description

What We’re Looking For4+ years of technical writing and knowledge development experience within IT operations or service delivery
Strong understanding of Knowledge-Centered Service (KCS)
Experience developing and maintaining technical documentation, knowledge articles and procedures
Strong knowledge of documentation lifecycle and content governance
Ability to translate complex technical information into clear, user-friendly content
Experience working directly with technical teams and subject matter experts
Strong research, analytical, organizational and communication skills
Experience with knowledge management or documentation publishing platforms
Post-secondary education in IT or a related discipline
Strong Microsoft Office skills

How To Apply:

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Responsibilities