IT Lead - Information Technology - Jumeirah Capri Palace at Jumeirah Group

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT systems integration, Cybersecurity, Enterprise architecture, IT standards compliance, Data protection, SLA management, Quality control, End-user support, Customer support, Risk management, Issue resolution, IT planning

Industry

Hospitality

Description

About Jumeirah: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  About Jumeirah Capri Palace: Jumeirah Capri Palace is a serene retreat in Anacapri, the most authentic and unspoilt part of the island. Blending palazzo-style architecture with contemporary art, the hotel features curated interiors, a private collection of modern works, and art-inspired suites. Guests can enjoy refined dining, a rooftop lounge with sea views, and a beach club near the famour Blue Grotto. The hotel also offers personalised wellness programmes in a peaceful Mediterranean setting. About the Job: An opportunity has arisen for an IT Lead to join Information Technology in Jumeirah Capri Palace. The main duties and responsibilities of this role: * Collaborate with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture initiatives within the property * Ensure compliance with IT standards, operational processes, security protocols, and data protection policies. * Develop and implement property-specific IT plans aligned with Group IT strategy, ensuring SLA adherence and quality controls. * Enhance end-user and customer support, striving for optimal service availability and uptime. * Manage the property’s IT deliveries by swiftly resolving impediments and adapting to changes effectively. * Facilitate issue resolution and risk management, escalating as necessary to advisory committees About you: The ideal candidate for this position will have the following experience and qualifications: * Legal right to work in Italy * Proficiency in spoken and written English * Bachelor’s Degree in Information Technology, Computer Science or equivalent from an accredited and renowned University. * Microsoft Certified Professional (MCP) or equivalent professional certification. * Proven related experience in a similar environment. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: * Access to Learning & Development programmes and clear career pathways * Opportunities for internal mobility within our global network * Colleague discounts on food, beverage and hotel stays worldwide * Accommodation and parking facilities * Colleague staff canteen * Uniform laundry services

Responsibilities

The IT Lead will collaborate with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture while ensuring compliance with operational standards. They are responsible for developing property-specific IT plans, managing service availability, and facilitating risk management and issue resolution.