IT Lead - Quality Assurance -Marketplace & Aftersales at Alghanim Industries

, , Kuwait -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Qa Strategy, Test Automation, Stakeholder Management, Leadership, Test Plan, Test Strategy, Defect Triage, Agile, Mirakl, Salesforce Service Cloud, Sap, Commerce Tools, Api Testing, Ui Testing, Ci/Cd Pipelines, Mentoring

Industry

Retail

Description

Long Description We are seeking a highly skilled Lead QA to spearhead the quality assurance function for our Marketplace Commerce Integration & After sales program This role goes beyond smoke test execution—driving QA strategy, advocate best practices, coordinate with internal and external stakeholders, ensure cross-vendor alignment, and proactively manage delivery risks. mentoring QA resources, strengthen validation coverage through testing & test automation, and ensure that quality is foundational across the program.Job Summary Digital initiatives validation - Participate in the collection of requirements, plan test plans, test strategy, effort estimation, test automation and align the QA team to meet delivery deadlines (Web, POS, Marketplace, LMD, Ecommerce techstack & Mobile app, Salesforce service cloud)Job Responsibilities 1. QA Leadership & Strategy Define and implement the QA strategy for marketplace integrations, covering functional, integration, regression, performance, and end-to-end testing. Establish and enforce test standards, guidelines, methodologies, and best practices across the project. 2. Marketplace, Commerce, After sales & ERP Integration Testing Own the test lifecycle across multiple integration points: Marketplace platforms (e.g., Mirakl or similar) E-commerce platform (e.g., Commerce tools or similar) SAP (Order Management, Inventory, Finance, Logistics) Delivery and logistics providers (Eg:- Fareye or similar) Internal microservices and APIs Sales force – service cloud, field service management Lead design and execution of test scenarios validating Marketplace - orders, pricing, catalog, payments, inventory sync, returns, fulfilment, commision structure, SLAs, seller & operator portal, returns, database, customer support, data migration, OMS, PIM, commerce tools, pos, SAP and event flows. After sales – Salesforce service cloud, Field service management 3. Test Automation & Framework Ownership Design, maintain, and scale test automation frameworks for API, UI, and integration testing. Drive shift-left automation and integrate automated tests into CI/CD pipelines. Candidate Requirements Bachelor's degree in computers or information technology 10+ years of experience in IT Industry, preferably with at least 3-4 years of working in Marketplace – mirakl & After sales domain experience - Salesforce Mentor and guide QA engineers and vendor QA across regions. Support resource planning and onboarding aligning with vendor teams Foster a collaborative and high-performing QA team culture Proactively communicate blockers and impediments; ensure the team has adequate training, consulting, and tools. Excellent communication, stakeholder management, and leadership skills. Test plan & Test strategy. Defect triage & closure. Agile & sprint experience Test automation – Web, mobile apps, Webservice. Knowledge on SAP, LMD, PIM, OMS

Responsibilities

This role involves defining and implementing the QA strategy for marketplace integrations, covering various testing types, and owning the test lifecycle across critical integration points like Marketplace platforms, E-commerce, SAP, and Salesforce. The lead will also be responsible for designing, maintaining, and scaling test automation frameworks and driving shift-left automation.