Job profile: IT Lead TPO Technology Analyst

Essential Job Duties and Responsibilities

• Analyze the organization’s existing IT systems and infrastructure to identify opportunities for improvement or modernization.
• Research and evaluate new technologies, tools, and software that could enhance business performance.
• Collaborate with business and technical stakeholders to assess technology requirements and ensure alignment with business goals.
• Assist in designing and recommending technology solutions based on business needs and technical requirements.
• Support the implementation of new systems or upgrades to existing systems, ensuring they meet business and operational requirements.
• Work with development teams, vendors, and business units to ensure smooth deployment of technology solutions.
• Gather and document business and technical requirements for new technology projects or improvements.
• Translate business needs into technical specifications and ensure solutions align with both technical and strategic goals.
• Create detailed project documentation, including system designs, test plans, and user manuals.
• Assist in integrating new systems with existing technologies, ensuring compatibility and seamless operation.
• Conduct system testing and validation to ensure new solutions are functioning correctly and meet quality standards.
• Troubleshoot and resolve technical issues that arise during the integration or testing phases.
• Identify areas for improvement and recommend optimizations to enhance system performance and reliability.
• Ensure that technology systems are secure and comply with organizational policies and industry standards.
• Collaborate with external vendors and service providers to procure technology solutions and services.
• Act as a liaison between internal teams and external vendors to ensure smooth communication and effective delivery of technology projects.
• Support negotiations and manage vendor relationships, ensuring service level agreements (SLAs) are met.
• Provide support for ongoing technology operations, including troubleshooting issues, resolving incidents, and providing guidance to end-users.
• Assist in the development and maintenance of disaster recovery plans, backup solutions, and business continuity strategies.
• Stay up to date with emerging technologies, industry trends, and best practices.
• Participate in training and certification programs to enhance technical skills and expertise.
• Proactively suggest new technologies or process improvements that could benefit the organization.

Key Competencies:

• Project Management skills in deployment of major IT capabilities (like manufacturing / shop floor systems)
• Strong customer focus, service orientation, analytical skills and sense of urgency
• Strong planning and project execution skills
• Ability to work under pressure, to take accountability and meet deadlines
• Strong communication, interpersonal influencing skills, good capability to set up collaborative relationship
• Proficiency in English, and Dutch is desirable

QUALIFICATIONS

Job profile: IT Lead TPO Technology Analyst
Qualifications

Minimum Education:

• Bachelor’s degree in computer science, business administration, industrial engineering, or another discipline relevant for the healthcare industry or equivalent experience.

Experience and Skills:

Required:

• 6+ years of experience in technical program/project management, preferably in a Supply Chain environment.
• Experience in technology integrations and program delivery
• A strong focus on customer satisfaction and service excellence
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment and build strong relationships with stakeholders
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.), and network devices (routers, switches, firewalls, etc.).
• Security Knowledge: Familiarity with network security practices, firewalls, VPNs, and intrusion detection systems.

Preferred:

• Azure Fundamentals or AWS Certified Solutions Architect for cloud technology roles.
• Communication Skills: Ability to communicate technical concepts to both technical and non-technical stakeholders.
• Project Management: Ability to handle multiple projects and prioritize tasks effectively.
• Familiar with standard concepts, practices, and procedures associated with frameworks (Agile, ITIL)
• Knowledge of software development and testing methodologies (SDLC, CSV)
• Basic understanding of business drivers/processes and the ability to relate priorities to associated technology investments.
• Ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly language
• Experience with GxP / Manufacturing Environments

Other:
Language requirements – English, and Dutch is desirabl

• Analyze the organization’s existing IT systems and infrastructure to identify opportunities for improvement or modernization.
• Research and evaluate new technologies, tools, and software that could enhance business performance.
• Collaborate with business and technical stakeholders to assess technology requirements and ensure alignment with business goals.
• Assist in designing and recommending technology solutions based on business needs and technical requirements.
• Support the implementation of new systems or upgrades to existing systems, ensuring they meet business and operational requirements.
• Work with development teams, vendors, and business units to ensure smooth deployment of technology solutions.
• Gather and document business and technical requirements for new technology projects or improvements.
• Translate business needs into technical specifications and ensure solutions align with both technical and strategic goals.
• Create detailed project documentation, including system designs, test plans, and user manuals.
• Assist in integrating new systems with existing technologies, ensuring compatibility and seamless operation.
• Conduct system testing and validation to ensure new solutions are functioning correctly and meet quality standards.
• Troubleshoot and resolve technical issues that arise during the integration or testing phases.
• Identify areas for improvement and recommend optimizations to enhance system performance and reliability.
• Ensure that technology systems are secure and comply with organizational policies and industry standards.
• Collaborate with external vendors and service providers to procure technology solutions and services.
• Act as a liaison between internal teams and external vendors to ensure smooth communication and effective delivery of technology projects.
• Support negotiations and manage vendor relationships, ensuring service level agreements (SLAs) are met.
• Provide support for ongoing technology operations, including troubleshooting issues, resolving incidents, and providing guidance to end-users.
• Assist in the development and maintenance of disaster recovery plans, backup solutions, and business continuity strategies.
• Stay up to date with emerging technologies, industry trends, and best practices.
• Participate in training and certification programs to enhance technical skills and expertise.
• Proactively suggest new technologies or process improvements that could benefit the organization