POSITION SUMMARY:

The IT Manager plays a pivotal role in ensuring the smooth operation and continuous improvement of our organization’s technology environment. With expertise in hardware, network management, software, and integrations, this position is responsible for overseeing the full spectrum of IT infrastructure, supporting employees at all levels, and collaborating with vendors to deliver innovative solutions. The IT Manager will drive technology initiatives, enforce best practices, and provide leadership to IT staff, all while maintaining robust security and business continuity standards. This position is essential in enabling our company to leverage technology for maximum efficiency and growth.

Key Responsibilities:

• Collaborate with management and VCIO to oversee IT Infrastructure Management.
• Manage and maintain all hardware, network systems, and software applications to ensure efficient and secure operations across the organization.
• Lead Network and System Integration: Design, implement, and optimize network infrastructure and software integrations, ensuring seamless communication between systems, while collaborating closely with IT vendors to select and implement best-fit solutions.
• Support services for Microsoft related technologies: Microsoft 365 Applications, Microsoft 365 Governance, Microsoft Azure, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft Power BI, Microsoft Power Automate, etc.
• Evaluate and Implement Technology Solutions: Assess organizational needs, recommend upgrades, and oversee the deployment of new hardware, software, and integration tools to enhance productivity and security.
• Provide Technical Support and Training: Offer technical guidance and deliver training to all employees, empowering them to use technology effectively and troubleshoot common issues.
• Develop and Enforce IT Policies: Establish and maintain IT policies, procedures, and disaster recovery plans to safeguard data and ensure business continuity.
• Manage the IT budget and approve all invoices in a timely manner to ensure cost-effective procurement and maintenance of technology assets.
• Supervise and direct IT staff, providing leadership, mentorship, and performance feedback to support team success.
• Communication with management, staff and vendors as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.

Requirements:

QUALIFICATIONS:

• Bachelor’s degree in computer science, information technology, or a related field is a standard requirement.
• Industry-recognized certifications like Microsoft 365, ITIL, CompTIA Security+, or PMP.
• 3-5 years of experience in managing IT teams, implementing projects, and overseeing IT operations is highly valued.
• 3-5 years of experience in various IT roles, such as systems administration, network engineering, or IT security, is essential.
• Demonstrable leadership skills, including the ability to motivate, guide, and mentor team members, are crucial for success.

ADDITIONAL INFORMATION:

• This job description outlines key responsibilities and requirements but is not exhaustive. Duties may change or be assigned as business needs evolve.
• The role is primarily performed in an office environment. Physical requirements include the ability to sit, stand, use hands, and occasionally lift up to 20 lbs. Visual acuity including close, peripheral, and color vision is necessary.
• Flexibility in schedule is required, including potential evening or weekend hours for system upgrades or special projects.
• Employment with Ace Distributing is at-will. This job description does not constitute a contract of employment.
  We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by la

• Collaborate with management and VCIO to oversee IT Infrastructure Management.
• Manage and maintain all hardware, network systems, and software applications to ensure efficient and secure operations across the organization.
• Lead Network and System Integration: Design, implement, and optimize network infrastructure and software integrations, ensuring seamless communication between systems, while collaborating closely with IT vendors to select and implement best-fit solutions.
• Support services for Microsoft related technologies: Microsoft 365 Applications, Microsoft 365 Governance, Microsoft Azure, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft Power BI, Microsoft Power Automate, etc.
• Evaluate and Implement Technology Solutions: Assess organizational needs, recommend upgrades, and oversee the deployment of new hardware, software, and integration tools to enhance productivity and security.
• Provide Technical Support and Training: Offer technical guidance and deliver training to all employees, empowering them to use technology effectively and troubleshoot common issues.
• Develop and Enforce IT Policies: Establish and maintain IT policies, procedures, and disaster recovery plans to safeguard data and ensure business continuity.
• Manage the IT budget and approve all invoices in a timely manner to ensure cost-effective procurement and maintenance of technology assets.
• Supervise and direct IT staff, providing leadership, mentorship, and performance feedback to support team success.
• Communication with management, staff and vendors as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages