EXPERIENCE & KNOWLEDGE REQUIRED:

• Bachelor’s degree in information technology, Computer Science, or related discipline including experience with outsourced software development.
• Strong understanding of application lifecycle management,environments, and integrations.
• Familiarity with infrastructure concepts such as patching, backups, firewalls, and endpoint protection.
• Experience supporting audit and compliance reviews.
• Demonstrated ability to lead teams and collaborate across business functions.
• Solid experience managing budgets and producing business aligned reports.

SKILLS & ATTRIBUTES REQUIRED:

• Application and vendor coordination
• Infrastructure awareness and accountability
• Effective stakeholder engagement, including C-level
• Strong leadership and team development
• Practical follow-through on risk and audit items
• Financial management and reporting
• Results-driven, organized, and responsive

DUTIES/ KEY RESPONSIBILITIES: Applications & Software Management:

• Manage day-to-day operations of business-critical applications, supported by external software development partners.
• Oversee development and testing environments, software pipelines (CI/CD), and release cycles.
• Ensure integration points and APIs are stable, secure, and performing optimally.

PURPOSE & DESCRIPTION:

The IT Manager is responsible for the operational management of the company’s IT function, with a strong focus on applications, outsourced software development, integrations, and ensuring IT effectively supports business operations.The role includes managing development environments, prioritizing system changes with business stakeholders, overseeing API integrations, controlling software-related costs, and engaging across all business levels including executive and C-suite.
The IT Manager also leads a team responsible for application support and acts as the key contact for IT-related needs within the company. In addition, the IT Manager is accountable for ensuring that IT infrastructure services provided through IT Shared Services including hosting, networks, backups, patching, and cybersecurity, consistently meet operational and business continuity requirements.

DUTIES/ KEY RESPONSIBILITIES: Applications & Software Management:

• Manage day-to-day operations of business-critical applications, supported by external software development partners.
• Oversee development and testing environments, software pipelines (CI/CD), and release cycles.
• Ensure integration points and APIs are stable, secure, and performing optimally