IT Manager at Echoing Hills Village Inc

Warsaw, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, Network Administration, Cybersecurity, Helpdesk Support, Google Workspace, VOIP Systems, Firewalls, Data Backups, Disaster Recovery, Business Continuity, Hardware Troubleshooting, Software Troubleshooting, IT Lifecycle Management, Vendor Coordination, Microsoft Systems, Multi-site Networks

Industry

Hospitals and Health Care

Description

Description Company Overview: At Echoing Hills, we are committed to assisting individuals with developmental and/or intellectual disabilities to reach their fullest potential. We provide support through the Fruit of the Spirit—love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control—creating an environment where individuals served and team members can thrive. Position Overview: The IT Manager supports the Director of Information Technology in maintaining and enhancing the Ministry’s IT infrastructure, systems, and network operations. This hands-on role focuses on systems administration, network administration, cybersecurity, and helpdesk support, while supervising IT staff and ensuring reliable, secure technology across multiple locations. This is an in-person role requiring frequent statewide travel. What You’ll Do: Supervise IT staff and oversee helpdesk operations, ticketing, and Tier II technical support. Perform systems and network administration, including servers, multi-site connectivity, and infrastructure support. Administer Google Workspace, VOIP systems, user accounts, and endpoint devices. Monitor and maintain network security, firewalls, and cybersecurity protocols. Manage data backups, disaster recovery, and business continuity processes. Troubleshoot complex hardware, software, and network issues. Support system upgrades, implementations, and IT equipment lifecycle management. Coordinate vendors, service agreements, and IT inventory. Travel to sites to provide hands-on support and ensure system reliability. What We’re Looking For: Bachelor’s degree in IT, Computer Science, or related field required. 3+ years of IT experience, including systems administration, network support, or helpdesk, with 1+ year in a lead or supervisory role. Strong knowledge of Microsoft systems, Google Workspace, VOIP, and multi-site networks. Experience with IT troubleshooting, cybersecurity, and infrastructure support. Strong problem-solving, communication, and organizational skills. Valid driver’s license and ability to travel frequently. CPR/First Aid certification within 90 days. Demonstrated Christian background and alignment with the Ministry’s mission. Work Environment: Primarily based at the Corporate Office with occasional travel to regional locations. Typical daytime schedule with occasional evenings, weekends, or on-call needs. Ability to lift and move technology equipment up to 50 pounds. Why Join Echoing Hills: Work in a mission-driven organization making a real impact in people's lives Supportive and collaborative work environment Opportunities for professional growth and development Comprehensive benefits package If you’re passionate about technology, service, and making a difference, we invite you to apply and join our team in creating opportunities for individuals to know and experience Jesus Christ.

Responsibilities

The IT Manager will supervise IT staff, oversee helpdesk operations, and perform hands-on systems and network administration across servers and multi-site connectivity. This role also involves monitoring network security, managing data backups, and troubleshooting complex technical issues.