IT Manager at Farm & Forge Club

College Grove, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

115000.0

Posted On

02 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Strategy, Systems Administration, Network Infrastructure, Cybersecurity, Vendor Management, Google Workspace Administration, Project Management, End User Support, Infrastructure Planning, Risk Management, Hardware Troubleshooting, MDM Platforms, Budget Management, Disaster Recovery, AV Systems Support, Identity Security

Industry

Sports Teams and Clubs

Description

About the role The IT Manager is responsible for leading the technology strategy, infrastructure, and day-to-day IT operations at Farm & Forge Club. This role serves as the organization's primary technology leader, ensuring all systems, networks, devices, and business applications remain secure, reliable, and scalable to support a rapidly growing campus. This is a leadership role that balances strategic planning with technical execution. Because Farm & Forge is a growing organization, this individual should expect to be heavily involved in the day-to-day work, particularly in the early stages, personally supporting end users, troubleshooting technical issues, implementing systems, and leading technology initiatives. This role oversees technology operations, cybersecurity, infrastructure, vendor relationships, and end-user support while driving continuous improvements across the organization. As Farm & Forge expands, this individual will help shape the long-term technology roadmap and ensure technology enables our growth. Success in this role means becoming a trusted business partner to leadership, proactively identifying opportunities to improve operations through technology, leading major technology initiatives, and delivering an exceptional technology experience for employees, coaches, members, and guests. What you'll do IT Leadership & Strategy Develop and execute the organization's IT strategy in alignment with business objectives. Serve as the primary technology advisor to executive leadership. Recommend and implement technology solutions that improve operational efficiency and scalability. Lead technology planning for campus expansion projects, new facilities, and future business initiatives. Develop IT policies, standards, documentation, and best practices. Manage the IT budget, technology purchasing, and lifecycle planning. IT Operations & End User Support Oversee all day-to-day technology operations across the organization. Provide technical support for employees across all departments. Troubleshoot hardware, software, printers, networking, and connectivity issues. Configure and deploy laptops, desktops, mobile devices, and peripherals. Manage employee onboarding and offboarding technology needs. Administer Google Workspace and other business-critical applications. Maintain technology asset inventory and equipment lifecycle. Infrastructure & Systems Administration Manage and maintain network infrastructure including switches, wireless access points, firewalls, internet connectivity, and security systems. Monitor system performance and proactively identify infrastructure improvements. Troubleshoot and resolve network and system issues independently. Oversee server environments, backups, and business-critical systems. Maintain network diagrams, configurations, documentation, and disaster recovery procedures. Lead infrastructure upgrades and technology modernization initiatives. Cybersecurity & Risk Management Lead cybersecurity initiatives and implement security best practices across the organization. Manage endpoint security, software updates, patch management, and vulnerability remediation. Oversee user access management and identity security. Coordinate security audits, technology compliance efforts, and risk assessments. Partner with external security vendors when appropriate. Vendor & Project Management Manage relationships with managed service providers, software vendors, internet providers, and technology partners. Lead technology implementations, upgrades, hardware refreshes, and system rollouts. Evaluate new technology platforms and recommend improvements. Ensure projects are delivered on time and within budget. Event & Facility Technology Oversee technology supporting tournaments, events, classrooms, conference rooms, and athletic facilities. Support streaming equipment, scoreboards, displays, audio/visual systems, and facility technology. Provide occasional evening and weekend support during major events. Qualifications Required 5+ years of progessively responsible IT experience, including systems administration, infrastructure management, or IT leadership. Experience managing enterprise technology environments. Strong knowledge of networking, wireless infrastructure, firewalls, switching, and internet connectivity. Experience supporting Windows, macOS, mobile devices, and cloud-based business applications. Demonstrated ability to independently troubleshoot and resolve complex technical issues. Excellent communication, customer service, and relationship-building skills. Strong organizational, project management, and prioritization abilities. Experience managing multiple technology initiatives simultaneously. Preferred Previous experience leading or managing IT operations for a growing organization. Experience with Google Workspace administration. Experience with Apple device management and MDM platforms. Experience with cybersecurity tools and security frameworks. Experience supporting POS systems, kiosks, digital signage, and streaming technology. Experience with Verkada, access control systems, and security cameras. Experience working with managed service providers and technology vendors. Experience with automation, scripting, AI tools, or workflow optimization. Physical Requirements Ability to lift and carry up to 50 pounds. Ability to climb ladders and work at varying heights. Ability to walk throughout a large campus environment. Approximately 15% of work may be performed outdoors. Ability to safely move and install technology equipment and cabling. Benefits Farm and Forge offers comprehensive benefits that support our team's health and well-being. These include: Medical Insurance Dental Insurance Vision Insurance Company-sponsored Life and AD&D Insurance Flexible Paid Time Off 401(k) Plan with Company Match Ongoing Training and Development Team Outings

Responsibilities

Lead the technology strategy, infrastructure, and day-to-day IT operations to support a growing campus. This role balances strategic leadership with hands-on technical execution, overseeing cybersecurity, vendor relationships, and end-user support.