The RoleHawk 3 Talent Solutions are seeking an experienced and proactive IT Manager to lead and develop the IT function within a growing business. Reporting directly to the Managing Director, you will take ownership of the company's IT infrastructure, systems, cybersecurity strategy, and technology projects while supporting both UK and international operations. You will have one direct report who is a IT Analyst. This is a hands-on leadership role where you will be responsible for maintaining robust IT systems, driving continuous improvements, managing key technology projects, and ensuring the business remains secure, efficient, and future-focused.Key Responsibilities IT Infrastructure ManagementManage server environments, network configurations, cloud infrastructure, and hardware/software solutions.
Ensure system reliability, performance, and scalability across the business.
Maintain and optimise IT operations to support business growth.
Cybersecurity & ComplianceDevelop and implement security protocols and policies.
Conduct risk assessments and support incident response activities.
Ensure compliance with data protection and information security regulations.
Lead disaster recovery and business continuity planning initiatives.
Project ManagementLead IT projects from planning through to successful deployment.
Deliver projects within agreed scope, timescales, and budgets.
Support software implementations, system upgrades, and technology transformation initiatives.
Play a key role in ERP/MRP system improvements and migrations.
Stakeholder & Vendor ManagementBuild strong relationships with internal stakeholders and external suppliers.
Manage technology vendors, software providers, and service partners.
Present technical information clearly to non-technical stakeholders.
Global Technology SupportCollaborate with international colleagues and regional IT teams.
Recommend, develop, implement, and support technology solutions across the wider organisation.
Assist in the development and implementation of IT policies, procedures, and best practices.
Budget & Resource ManagementManage IT budgets and technology expenditure.
Drive cost efficiencies while maintaining service quality.
Support procurement activities and contract negotiations.
Team LeadershipProvide leadership and support to the IT Analyst.
Encourage professional development and continuous improvement.
Foster a culture of innovation and high performance.
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