ID Logistics is a leading international contract logistics company with operations in more than 19 countries worldwide providing innovative supply chain solutions for some of the world’s largest retailers and manufacturers. As the first site in Canada, our focus is on operational excellence, safety, and customer satisfaction, with a strong commitment to teamwork, innovation, and continuous improvement.
ID Logistics Canada – XYY1 in Ajax, ON is looking for a full time IT Manager to join our growing team. Reporting to the Site Manager, the IT Manager will be responsible for the following:

QUALIFICATIONS:

· Bachelor’s degree in information technology, Computer Science, or a related field (Master’s or IT certifications an asset)
· 5+ years of progressive experience in IT, with at least 2–3 years in a leadership or management role
· Proven experience managing IT infrastructure, networks, and enterprise systems
· Strong knowledge of networking (LAN/WAN, firewalls, VPNs, wireless) and server administration
· Experience with cloud platforms and proficiency in database management
· Strong understanding of cybersecurity, risk management, and data privacy best practices
· Excellent leadership and people management skills; ability to mentor and motivate a team
· Strong project management, organizational skills, analytical and problem-solving mindset with attention to detail
· Effective communication skills, with the ability to explain technical concepts to non-technical users
· Adaptable and resourceful in a fast-paced, changing environment

· Oversee the daily operations of IT systems, networks, and infrastructure
· Manage helpdesk support to ensure timely resolution of technical issues
· Monitor system performance and troubleshoot outages or slowdowns
· Lead, mentor, and support IT staff to build a high-performing team
· Assign and prioritize tasks, set performance goals, and conduct evaluations
· Provide training and development opportunities for team members
· Maintain servers, databases, networks, and business applications, implement upgrades, patches, and system updates
· Ensure cybersecurity protections are in place (firewalls, antivirus, backups, monitoring)
· Develop and execute the company’s IT strategy to support business goals
· Plan and manage IT budgets, including hardware, software, and vendor contracts
· Ensure compliance with data protection, privacy laws, and internal policies
· Create and maintain disaster recovery and business continuity plans
· Conduct regular audits and risk assessments
· Partner with leadership and department heads to understand technology needs
· Communicate IT policies and best practices across the organization
The above responsibilities describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibility, duties and skills required for this position. Additional duties may be assigned as needed.