Founded in 2004, manufacturing innovative health products for the world’s leading brands, we are an award-winning industry leader in the field of full-service nutraceutical supply. We specialise in the production of the highest quality Tablets, Capsules, Gummies, Softgels, and Powder Blends.

SKILLS/EXPERIENCE/QUALIFICATIONS

The role of IT Manager is multifaceted and requires both industry-specific qualifications and technical abilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

FORMAL EDUCATION:

• Bachelor’s or master’s degree or equivalent qualifications in Computer Science, Information Technology, or a related field.
• Microsoft Power BI certification - Desirable
• Certification as Project Management Professional or PRINCE2 – Desirable

EXPERIENCE

• Track record of experience in IT, ideally with increasing levels of responsibility and authority.
• Experience of team management and leading IT projects.
• Experience of Enterprise Resource Planning (ERP) software (specifically, TROPOS) with an ability to manage, maintain, update, complete bulk uploads, and extract system reports.
• Expertise in data centre management and data governance.
• Experience in planning, organising, and executing IT projects, including resource allocation, timeline management, and risk assessment.
• Ideally, experience of developing Power BI reports and dashboards.

SKILLS

• A deep understanding of IT infrastructure, software, hardware, and emerging technologies.
• Strong proficiency in SQL/SSRS.
• Excellent computer literacy and knowledge of Microsoft applications & CRM systems, ERP systems, CI tools, and Product Data Management software.
• Ability to analyse complex issues, troubleshoot technical problems, and find innovative solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to align IT strategies with business goals and anticipate future needs.
• Understanding of budgets, cost analysis, and return on investment (ROI) related to IT projects.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A style to work collaboratively with a commitment towards delivering excellent customer service.
• Working knowledge of the underlying legislation surrounding data security, including GDPR, and be aware of associated risks and controls that need to be in place to adequately secure data.

ROLE SUMMARY

Overseeing our IT strategy, budgeting, staffing, and the implementation of new technologies, we are recruiting an innovative IT Manager to ensure the smooth operation of IT infrastructure, oversee IT projects, and troubleshoot technical issues.
Responsible for leading and managing our IT resources, safeguarding the efficient and secure operation of computer systems, networks, and related infrastructure; primary day-to-day duties are the security of the company’s IT systems and electronic data, development and implementation of customised systems and overseeing all computer-related activities. The IT Manager plays a critical role in optimising the use of resources and ensuring that they are allocated effectively to meet our organisation day-to-day and long-term strategic objectives.