JOIN OUR CARING COMMUNITY – IT MANAGER AT ROSEBERRY CARE

Are you a strategic, hands-on IT leader looking for your next exciting challenge? We’re on the lookout for an experienced IT Manager to take the reins of our technology operations and drive innovation across our expanding group of care homes.
At the heart of our organisation, you’ll be based at our Valley View Head Office, while also playing a key role across all 27 of our homes — so flexibility and the ability to travel are essential!
Location: Valley View Care Home, Back Lane, Penshaw, Houghton Le Spring, DH4 7ER
Salary: £50,000 Per Annum + £5,000 Car Allowance
Hours: 40 Per Week

ABOUT US:

Roseberry Care is a warm and welcoming community with over 1,500 dedicated professionals across 27 homes—from Morpeth to Milton Keynes. We support nearly 1,200 residents, offering everything from elderly and dementia care to care for younger adults with neurological or physical disabilities.
At the heart of everything we do? Kindness, inclusivity, and putting people first—always.

APPLY TODAY AND BECOME A VALUED MEMBER OF THE ROSEBERRY CARE FAMILY—WHERE YOUR DEDICATION, SKILL, AND KINDNESS WILL HELP SHAPE BRIGHTER DAYS FOR EVERY RESIDENT.

Job Types: Full-time, Permanent
Pay: £50,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• Are you flexible to commute between Northumberland and Buckinghamshire when required?

Experience:

• IT management: 3 years (required)
• Microsoft Server Products: 1 year (required)

Language:

• Fluent English (required)

Licence/Certification:

• PRINCE2 Certification (preferred)

Work Location: In perso

YOUR ROLE:

This is a departmental leadership role where you’ll shape our IT strategy, develop infrastructure, and ensure seamless technology operations that support our teams to deliver outstanding care. You’ll work closely with senior leaders, manage projects end-to-end, and lead a dedicated IT team committed to excellence.

DEPARTMENTAL RESPONSIBILITIES:

• Provide vision and leadership in all aspects of IT delivery and IT strategy
• Lead IT projects, including the design and deployment of new IT systems, infrastructure, and services
• Monitor and further develop the existing IT infrastructure
• Analyse business requirements by working closely with senior management team across the business to provide competent solutions
• Communicate with management team on IT related issues
• Ensure security of data, network access and backup systems
• Plan and execute technological changes effectively considering the business output requirements and provide training if necessary· Manage IT Licensing requirements
• Monitor and maintain IT assets and information security
• Ensure delivery of hardware, software and all other IT equipment for business requirements in a timely manor
• Manage BCDR planning and business continuity

MANAGEMENT RESPONSIBILITIES:

• Take responsibility for daily IT requirements across the company
• Line management of the IT team; including mentoring, appraisals, and performance reviews
• Direct, coach and support IT technicians in daily tasks or escalated troubleshooting
• Manage and maintain positive working relationships with IT Service Providers ensuring cost effectiveness
• Manage and coordinate with external providers for support, testing and project managing upgrades