COMPANY OVERVIEW

LH Industries is a world leader in the design and manufacturer of progressive stamping dies, industrial control systems, medical devices and implants, as well as the production of high-quality, precision stamped products. What started in 1966 as LH Carbide, a small business manufacturing precision dies from carbide, has evolved into a sophisticated global entity of four companies: LH Carbide, LH Stamping, LH Medical, & LH Industries.
Today, LH Industries continues to leverage its core competencies across new market segments. No matter what your industry or challenge, LH Industries has what you need: technological dominance, renowned expertise, and legendary customer service. World-class solutions bringing products to life.

REQUIREMENTS

• Bachelor’s Degree in Information Technology, Computer Science, or similar degree
• 3-5+ years of experience as an IT Manager, Network Admin, or IT Analyst role.
• Strong knowledge of computer software, licensing, and networking administration.
• Knowledge and/or prior experience with Epicor ERP software a major plus
• Excellent interpersonal, verbal, and written communication skills
• Proficiency in Windows Operating Systems
• Familiarity with IT support techniques and processes
• Excellent problem-solving skills and attention to detail
• Strong customer service orientation with the ability to communicate technical information effectively
  Job Type: Full-time
  Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

ROLE SUMMARY

The IT Manager - System Admin will be responsible for managing the company’s computer infrastructure and platforms, including maintaining software licenses, IT department operations, network administration, service requests/support, setting up new/current employee hardware & access, production software integration, and developing strategies for ongoing technology life cycles.
This role will report to the Chief Executive Officer, and involves close collaboration with senior leadership and third-party vendors/service providers. Standard office hours are from 8 AM – 5 PM, Monday through Friday, but additional hours may be required for larger projects.

RESPONSIBILITIES

• Lead IT operations projects to deliver results, including but not limited to software/licensing management, network and server administration, internet and phone services management, firewall, system backups, disaster recovery, and standard office support.
• Create, establish, and update IT strategies, budgets, processes, policies, and procedures for the discussion and approval of Executive leadership.
• Manage and audit software licensing, including: Windows, Microsoft, CMM, Master Cam, Minitab, SolidWorks, Epicor, DNC, etc.
• Provide office technical support and troubleshooting, and act as a liaison with third-party IT consultants/vendors when needed.
• Install, setup, and configure computer hardware, software, and user account access/permissions for new and current employees.
• Monitor network/system performance and ensure the smooth operation of all IT systems.
• Collaborate with other team members to develop and implement IT solutions.
• Respond to user inquiries and provide timely resolution to technical issues.
• Assist with the procurement and installation of new hardware and software.
• Maintain accurate documentation of IT procedures and configurations.
• Support the company’s mission, vision, and values in performance of daily activities.
• Maintain a safe and healthy work environment by following safety rules/guidelines, company policies, standards, and procedures.
• Adherence to all company policies and procedures.