UNITED ACTIVE LIVING

United Active Living Inc. is a leader in the development of communities, programs and services that support older adults in leading lives that are full, active, and healthy, regardless of age or physical condition. United integrates new and creative ways to enrich life experiences, provide growth and inspiration, and promote independence for individuals in the community, thus “Transforming the Experience of Aging”.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of progressive IT experience with 2+ years in a leadership role.
• Proven experience in IT strategy, infrastructure management, system implementation, and cybersecurity.
• Strong leadership and team-building skills.
• Excellent knowledge of IT systems, network infrastructure, and enterprise applications.
• Deep understanding of cybersecurity frameworks and regulatory requirements
• Exceptional problem-solving, communication, and project management abilities.
• Experience working in senior housing or multi-family residential would be considered an asset.
  HOURS OF WORK: Weekdays, Monday to Friday with occasional evening or weekend based on organizational need.

PHYSICAL REQUIREMENTS

Extended period of sitting and screen time.

Strategic Leadership & Planning

• Develop and execute United’s IT strategy in alignment with business objectives.
• Identify and implement technology solutions and digital transformation opportunities that enhance productivity, efficiency and resident experience.
• Lead the evaluation and adoption of emerging technologies to support growth and innovation.
• Facilitate IT integration for new acquisitions.
• Lead and manage IT governance, policies, and procedures.

IT Operations & Support

• Create and manage the IT operating and capital budgets.
• Manage and oversee the delivery of day-to-day IT support, ensuring high levels of service and user satisfaction.
• Facilitate user training on hardware and software as required.
• Implement and maintain IT service management processes and performance metrics.
• Update, implement and manage the data management structure.

Asset Management

• In conjunction with our IT provider, manage IT asset tracking and lifecycle management processes.
• Ensure proper procurement, inventory control, and maintenance of hardware and software assets.

Vendor Management

• Build and maintain strong relationships with technology vendors and service providers.
• Negotiate contracts, manage renewals, and monitor vendor performance and service levels.

System Implementation

• Lead the implementation and integration of new systems and technologies across the organization.
• Ensure effective project management practices are in place for IT initiatives.
• Collaborate with stakeholders to ensure systems meet business requirements and timelines.

Cybersecurity

• In conjunction with our IT provider, develop, implement, and monitor a comprehensive cybersecurity strategy.
• Ensure compliance with data protection regulations, privacy legislation and best practices.
• Conduct regular risk assessments, security audits, and incident response planning.
• Review and update applicable IT policies.