Job Title: IT Network and Security Officer
Salary: £24,783 - £29,381 pro ratadepending on previous experience
Hours: 37 hours a week
Location: Ashington
Closing date: 9.00am Wednesday 14 May 2025
Interview date: Thursday 22 May 2025
Citizens Advice Northumberland are looking for an IT Network and Security Officer responsible for delivering high-level IT support and leading the management of network infrastructure across all organisational sites. Reporting to the Commercial Director, you will ensure reliable and secure IT operations, with a strong focus on cybersecurity and compliance with Cyber Essentials Plus standards.
Key responsibilities include providing first and second-line IT support, managing helpdesk operations, maintaining hardware and software, and delivering staff training. The role also involves configuring and monitoring network infrastructure, including firewalls and VPNs, proactively identifying and resolving performance issues.
The postholder will lead the organisation’s cybersecurity strategy, conduct regular audits, enforce security policies, and respond to incidents. They’ll collaborate with internal teams and external vendors to improve IT systems and drive strategic improvements such as disaster recovery planning and technology upgrades.
This is a varied and hands-on role requiring technical expertise, problem-solving skills, and a proactive approach to both day-to-day operations and long-term IT development.

https://www.citizensadvicenorthumberland.org.uk/job-vacancies/
recruitment@citizensadvicenorthumberland.org.uk or call 01670 618008
Job Types: Full-time, Part-time, Permanent
Pay: £24,783.00-£29,381.00 per year

Benefits:

• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Ashington, NE63 8UG
Application deadline: 14/05/202