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IT Officer at Minor International

Surat Thani, Surat Thani, Thailand -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Technical Support, Computer Hardware, Software, Network Systems, PMS, POS, Key Card Systems, Analytical Skills, Problem-Solving, Communication Skills, IT Security, Data Privacy, Attention to Detail, Flexibility, Responsibility

Industry

Hospitality

Description

Company Description Located on the stunning Bophut Beach in Koh Samui, Thailand, NH Collection Samui Peace Resort is a premier destination known for its exceptional hospitality and serene atmosphere. We pride ourselves on providing a luxurious experience for our guests with Stylish Accommodations 122 beautifully designed rooms, suites, and villas that blend traditional Thai aesthetics with modern comforts. Job Description •Troubleshoot and repair technical problems or issues related to computer hardware and perpheral equipment. • Support hotel guests and associates on any iT related problems. • Provide technical guidance and recommendations to resolve business problems. • Refer major hardware/software problems or defective products to vendor or technicians for service. • Conduct inspection of tools, equipment, machines to identify defects and prevent future malfunctions. • Carry out duty as assigned by the manager Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field Minimum of 2–3 years' experience in IT Support roles, preferably in the hospitality industry Strong knowledge of computer systems, hardware, software, and hotel network systems (LAN, WAN, Wi-Fi, TCP/IP) Experience in maintaining and troubleshooting hotel-related systems (e.g., PMS, POS, Key Card Systems) Excellent analytical and problem-solving skills with the ability to resolve technical issues promptly Strong communication skills and service-minded attitude, aligned with luxury hotel standards Understanding of IT Security, Data Privacy, and information security standards Flexible working attitude with ability to work shifts and handle urgent situations High sense of responsibility, attention to detail, and capability to work well under pressure Company Location: NH Collection Samui Peace Resort

Responsibilities

The IT Officer will troubleshoot and repair technical problems related to computer hardware and peripheral equipment, while also supporting hotel guests and associates with IT-related issues. Additionally, they will provide technical guidance and conduct inspections to prevent future malfunctions.