IT Onsite Support (f/m/d) - Gümlingen at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC

, , Switzerland -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Network Connectivity, Windows Operating Systems, Microsoft 365, SharePoint, OneDrive, Teams, Android, iOS, SCCM, MS Intune, Active Directory, ServiceNow, Customer Focus, Problem Solving, Documentation

Industry

Automation Machinery Manufacturing

Description

Working at Schneider Electric: IMPACT starts with us: We offer our customers around the world digital energy and automation solutions so that energy and resources can be optimally utilized. This is real teamwork and only possible thanks to the commitment of all our great employees. At Schneider Electric, we work together every day to build a more sustainable future - maybe soon with you? Apply today and become an IMPACT Maker at Schneider Electric! Your Role: We are seeking an experienced IT Onsite Support Specialist primarily based at our Gümligen location. In this role, you will provide hands-on IT support for workplace and infrastructure services, including network connectivity. You will also be available to travel on demand to our other SE-sites to ensure seamless IT operations across multiple locations. All the important information at a glance: Where? Gümlingen Duration: Permanent position Vacation: at least 5 weeks Weekly hours: 41 hours Our Offer: Join a growing company with a strong industry reputation and recognized leadership in energy services Be part of an entrepreneurial organization with an inclusive corporate culture and collaborative team environment Enjoy a competitive salary, bonus opportunities, and excellent benefits Access career development and international growth opportunities within Schneider Electric Your IMPACT: Deliver competent and customer-focused 2nd-level support for users on-site and at other locations when required, proactively identifying IT-related issues and ensuring effective resolution Manage and document incidents and service requests using our ticketing system (ServiceNow) Prepare and deploy IT equipment, including regular PC refresh cycles, ensuring compliance with company policies and accurate asset tracking Provide 'Hands & Eyes' support for central service teams, particularly for servers, networking, and connectivity Support technical operations during key events such as annual meetings, board sessions, and training sessions Contribute to continuous improvement of IT service processes by reviewing workflows and implementing best practices Your Profile: Completed IT apprenticeship or equivalent qualification Several years of experience in end-user support Solid knowledge of Windows operating systems, Microsoft 365, SharePoint, OneDrive, Teams, Android, and iOS Knowledge of SCCM, MS Intune, and Active Directory Strong service orientation and good consulting skills Initiative, autonomous, and solution-oriented working style Mobility and a valid Class B driver’s license (occasional travel required) Fluent in German, good English skills; French would be an asset Curiosity, Inclusion, Teamwork: Nobody is flawless and not all career paths are the same. The important thing is that we have the will to learn and develop ourselves further. Because we know that career also means having to find your strengths first. Apply now, even if you don't fulfil all the requirements (yet). We look forward to getting to know you! Your next step? Now apply online! Please upload your CV including salary expectations and giving the job ID 2025-103880. The contact person for this position is Florian Hahmann. Note: Schneider Electric does not accept unsolicited application documents from recruitment agencies. Should Schneider Electric consider a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be asserted against Schneider Electric. Learn more: You can find us on Instagram via @schneiderelectric_karriere to make sure you don't miss any news. You can find everything about Schneider Electric as an employer here: https://www.se.com/de/de/about-us/careers/overview.jsp #LI-FH2 What qualifications will make you successful for this role? (fill in - what are the qualifications that are required for this role? Also consider adjacent qualifications and experience. Emphasize how qualifications will support success: "Qualifications for Your Success” or "Key Qualifications for Thriving") Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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Responsibilities

Provide hands-on IT support for workplace and infrastructure services, including network connectivity. Manage and document incidents and service requests using the ticketing system (ServiceNow).