Key Responsibilities

• Respond to support tickets and resolve hardware, software, and infrastructure issues across a diverse user base
• Build and configure laptops, desktops, and servers across Windows, Linux, and macOS
• Support domain infrastructure including Active Directory, Group Policy, and access control
• Monitor critical systems, identify risks or outages, and contribute to resolution planning
• Develop and maintain automation scripts (primarily in PowerShell or Bash) to streamline common tasks
• Collaborate with technical teams across the business on infrastructure improvement initiatives
• Document processes, solutions, and troubleshooting procedures for internal knowledge base
• Participate in occasional evening or weekend maintenance and support tasks

What You’ll Need

• Strong problem-solving skills and a natural service mindset
• 3-8 years experience
• Solid understanding of IT infrastructure, across networking, system administration, and endpoint management
• Hands-on experience with Windows OS (client/server), Active Directory, and enterprise IT environments
• Strong PowerShell skills is a key requirement, complex scripting from scratch.
• Comfortable working across platforms, experience with Linux/macOS a plus
• Fluent English required

Why Apply?

• High-impact IT role supporting a globally distributed trading infrastructure
• Variety of work across platforms, hardware, and automation
• Hands-on tech stack with exposure to trading-critical systems
• Collaborative environment where operations and engineering are closely aligned
• Great opportunity to grow technical skills in a highly technical, user-facing team