IT Operations Lead/ Senior Systems Administrator

Are you the person everyone calls when a system breaks, a platform needs improving, or a complex technical problem needs solving? Do you enjoy getting hands-on with Microsoft 365, Azure, automation, security, networking and endpoint management rather than sitting in meetings all day? If so, this could be the perfect role for you.

Altis Consulting is looking for an experienced IT Operations Lead / Senior Systems Administrator to take ownership of our core technology platforms and help drive the ongoing evolution of our cloud-first technology environment.

Working closely with the Head of IT and CIO, you'll support and improve our Microsoft 365 and Azure environments, endpoint management, identity services, cyber security controls, networking, automation and business continuity. You'll play a key role in ensuring our systems remain secure, reliable and scalable.

This is a hands-on technical role with a strong operational focus. You'll lead internal IT operations, contribute to projects, implement new technologies, automate manual processes, strengthen security controls and resolve complex technical issues across the business. You'll also act as a technical escalation point for the IT Support team and provide guidance to the IT Support Analyst where required.

What you'll do

- Lead the management and continuous improvement of our cloud-first technology environment.

- Administer and support Microsoft 365 services, including Entra ID, Exchange Online, SharePoint, OneDrive, Teams and Intune.

- Monitor and maintain internal networks, internet connectivity, Wi-Fi and telecommunications services.

- Maintain infrastructure standards, documentatio