IT Operations Manager at Sobi

Basel, Basel-City, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, Microsoft 365, Cloud Systems, Device Management, End-User Applications, React, TypeScript, NodeJS, DevOps, Agile Methodology, Azure, CI/CD Deployment, Python

Industry

Pharmaceutical Manufacturing

Description

Company Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, the work we do every day redefines the standards of care and transform the lives of people living with rare diseases. As a diverse team of entrepreneurial people, we are passionate about our growth journey towards becoming a global leader, making a difference for rare disease patients, moving quickly and always challenging the status quo. We are committed to an inclusive, sustainable and flexible workplace that fosters growth and development. Job Description The IT department, a part of IS/IT, are responsible for architecture, strategy, maintenance and support of Sobi information systems and IT infrastructure as clients, servers, network and other infrastructure equipment. IT department consist of four teams – IT Operations, Infrastructure & Cyber security, Digital Workplace and Automation & Integration. IT should work according to Sobi’s quality framework (GxP) and the requirements from the authority. Head of Digital Workplace & AI is responsible for lead and develop Sobi’s Digital Workplace, Microsoft 365 and AI tools. Lead strategy work and to set objectives for the team. - Ownership of key elements in the Digital Workplace team’s responsibility - Lead and coordinate Digital Workplace activities, e.g., Service requests, Changes and roadmap activities - Manage and coordinate Digital Workplace incidents according to ITIL - Suggest and deliver continuous improvement regarding the individuals appointed systems/products/solutions with a focus on identifying opportunities for process improvement - Support in managing and coordinating training of ServiceDesk and other departments of Sobi regarding the individuals appointed systems/products/solutions - Serve as SME for the Digital Workplace, including, but not limited to Cloud systems, printer solutions, device management, end-user applications and trainings - Knowledge sharing inside the Team to build a stronger resilience, to protect against interruptions in our delivery Qualifications Education/Learning Experience/Work Experience Required: Previous experience of working as a part of a software developing team, Desired: Degree in development of some kind, Skills/Knowledge/Languages Required: Fluent in English, React, TypeScript, NodeJS, Desired: DevOps, Agile methodology, Azure, CI/CD deployment, knowledge about LLM’s, Python Personal Attributes Required: Team player, flexible and adoptable. Pro-active and solution oriented. Additional Information How to apply We have an ongoing selection process in this recruitment and ask you to send your application as soon as possible. Click apply and include your resume in English. Why Join Us? Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team: Emphasis on work/life balance Collaborative and team-oriented environment Opportunities for professional growth Diversity and Inclusion Competitive compensation for your work Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments We are a global company with over 1,800 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. Sobi Location: Switzerland

Responsibilities

The IT Operations Manager will lead and coordinate Digital Workplace activities, manage incidents according to ITIL, and suggest continuous improvements for systems and solutions. They will also serve as a subject matter expert for various IT systems and support training efforts.