IT Operations Officer (Project Manager/Foundational Team Lead), Consultant at World Food Programme

Port Sudan, Al Bahr al Ahmar, Sudan -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Network Engineering, IT Solutions, Cyber-Security, Cloud-Based Platforms, Networking Protocols, OSI Model, TCP/IP Model, Monitoring Tools, Network Diagnostic Tools, Linux, Data Security, IT Service Desk, IT Procurement, Technical Oversight, Emergency Preparedness

Industry

Non-profit Organizations

Description

DEADLINE FOR APPLICATIONS 7 January 2026-23:59-GMT+02:00 Central Africa Time (Khartoum) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). CONTRACTUAL INFORMATION: Position Title: IT Operations Officer (Project Manager/Foundational Team Lead) Contract Type: Consultant, Level II Division: Information Technology Duty Station: Port Sudan, Sudan Duration: 11 months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The Project Manager TEC Foundational Services Team Lead reports directly to the Head of TEC Unit (WFP Sudan) and is responsible for delivering efficient and effective IT systems and platforms that support WFP’s strategy, specifically under Foundational Services activities including, but not limited to, networking infrastructure, connectivity, cybersecurity, IT Service Desk, etc. In addition to leading the planning, implementation, and oversight of technology projects, the incumbent also leads the Foundational Services Team, which manages networking infrastructure and connectivity solutions. This role coordinates a systems engineering team, manages project timelines and resources, and develops scalable, reliable IT architectures that meet WFP business objectives in Sudan. ACCOUNTABILITIES/RESPONSIBILITIES (not all-inclusive): Design, develop, implement and support new and/or ongoing and/or standalone projects, and business-as-usual (BAU) activities under Foundational Services areas of responsibilities, including networking infrastructure, connectivity solutions (VSAT, mobile, terrestrial, etc.), cyber-security, IT Service Desk and TEC Assets management. Lead and manage the Foundational Services team of WFP Sudan TEC Unit, monitoring performance, providing coaching, motivation, training and guidance to ensure appropriate development and enable high performance. Provide functional oversight and supervision of TEC Team Leads in all Sudan Field and Area Offices. Participate in the development of business and implementation plans, budgets and policies / procedures, and lead the deployment of IT systems aligned with business needs, in accordance with WFP corporate standards. Lead development and design of essential elements of IT systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; enabling users to get maximum benefits from them. Select and implement cyber-security tools, policies, and procedures in conjunction with the corporate cyber-security team (TECI). In coordination with HQ and RBN Networking teams, monitor and coordinate implementation and testing of the new / emerging hardware and infrastructural (on-prem and Cloud based) solutions (such as Internet of Thigs (loT), Infrastructure as a Code (laaC), edge computing, containerization, machine learning, etc.) for improving and upgrading system performance and security; ensure installation of all technology upgrades as required. Develop technical specifications and tender documents, and manage contracts with service providers, to facilitate procurement of IT equipment and services at minimum cost, in line with WFP rules and regulations. Coordinate preparations of reports on IT activities, investments and costs, identifying trends/issues and proposing solutions to increase cost-efficiency. Maintain technical expertise and knowledge of industry developments and develop skills within specific areas of competence. Provide advice to managers and users to resolve complex issues, understanding their needs and ensuring IT policies, procedures, systems and tools are correctly applied to support them. Build capability of staff, collaborating with colleagues in the TEC division to design and deliver corporate training policies and program’s aimed at developing skills /knowledge in IT. Ensure effective coordination with other UN agencies to align activities and maximize possibilities of inter-agency collaboration in the field of IT. Maintain effective partnerships with colleagues and external partners, to foster information exchange and support to meet service requirements. Contribute to emergency preparedness and contingency planning, providing technical recommendations and monitoring the management of risks, so that WFP can maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis. Prepare operational plans and manage resource requirements at the onset of an emergency. Monitor performance and ensure system availability and reliability in all of Sudan’s Field and Area Offices. Provide technical oversight and performance evaluation of TEC's lead personnel in all of Sudan’s Field and Area Offices. Work within established configuration and change management policies from HQ, to ensure awareness, approval and success of changes made to the network infrastructure. DELIVERABLES AT THE END OF THE CONTRACT: WFP Sudan TEC Unit’s Foundational Services Team with its sub-teams is successfully managed. All ongoing projects are managed successfully, services are within agreed levels, old or obsolete solutions / platforms / products are modernised and/or decommissioned on time. Support IT Infrastructure in Sudan and new developments. Cyber-security posture of WPF Sudan is up to the expectations and in accordance with HQ standards and recommendations. Established IT Procurement contracts. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: Advanced university degree in Computer Science or another relevant field, or First University degree with additional years of related work experience or training/courses {specifically in Project Management). Experience: At least 5 years of progressive experience in the areas of Project Management and network engineering, IT solutions and platforms. Knowledge & Skills: Proven hands-on network engineering experience, including Cloud-based platforms and solutions. Proven hands-on Project Management experience Microsoft, CCNA or higher certification such as CCIE and/or CISSP is an added advantage Deep understanding of networking protocols (e.g.1 IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Solid understanding of cyber-security protocols, solutions, threats, etc. Hands-on experience with monitoring, network diagnostic and network analytics tools. Conversant with open-source Operating systems like Linux etc. Languages: Fluency in English. Knowledge of another UN official languages is an advantage. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email. If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only. Please note that applications sent to this email address cannot be considered. We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). Once your profile is completed, please apply, and submit your application. Kindly note the only documents you will need to submit at this time are your CV and Cover Letter Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time Only shortlisted candidates will be notified All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. If you used to have an account on our previous platform, please note that you will need to create a new account for future applications. However, this change will not affect any ongoing recruitment processes. To ensure that WFP is able to deliver on its mandate, a range of contract types exist depending on the duration and nature of work. Find out more here. These guidelines are here to help you use AI tools responsibly throughout WFP’s recruitment process. We also want to be transparent about how we use AI on our side. Curious? Find out more here. Our greatest strength is the people working around the world providing access to nutritious food and promoting lasting solutions to those we serve. WFP provides its staff with meaningful and impactful careers, continuous learning and training, and a multicultural and stimulating work environment. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability. The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Read more about WFP’s history here, and WFP’s mission here Want to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do every day, allowing us to work towards a world with zero hunger. You can read more about the values here. Our behaviour guides us in how we accomplish our mission. All WFP employees are expected to demonstrate the standards of behaviour described in the WFP Leadership Framework. Learn more about the WFP Leadership Framework here. WFP is aware of fictitious employment offers being circulated via email or originating from online job boards. Many of these schemes consist of an alleged offer of employment or contract with WFP in return for the payment of fees or providing personal or banking information. Read more.

Responsibilities

The IT Operations Officer is responsible for delivering efficient IT systems and platforms that support WFP’s strategy, particularly in networking infrastructure and cybersecurity. This role includes leading the Foundational Services Team and managing technology projects to meet WFP business objectives in Sudan.