• You are collaborative and enjoy solving analytical problems to help our team to reach highest potential
• We are a team of big thinkers who are engineering the future of banking
• Together we will build tomorrow’s bank today, using world-leading technology and innovation

TECH SKILLS

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Source control, and CI/CD tooling such as GitHub, GitHub Actions and Jenkins
• Monitoring tools such as Observe, Obstack and AppDynamics
• General Networking protocols and architectures

We’re interested in hearing from people who have managed a team of up to 10 people with experience in domain such as:

• Proven experience in working with engineering and operational teams
• Proven experience in operational engagements required to bring a product to life (e.g. Risk, Security, Incident, Change, Problem, Monitoring, Supplier Governance, Defect Review, Scalability, Automation)
• Experience with third-party integration and vendor management
• Experience with Cloud/AWS fundamental service (IAM, VPC and EC2)
• Understanding of DevOps/SRE Best Practices: Logging, Monitoring, Security
• Familiarity with project management tools such as Jira, Confluence and ServiceNow
• Excellent communication skills (written and verbal

• Design and evolve platforms: Develop and maintain reusable infrastructure, templates, and tooling that support application deployment, observability, and operational resilience
• Automation and Infrastructure as Code: automate infrastructure provisioning, configuration, and monitoring, ensuring consistency and repeatability across environments
• Collaboration with product teams: Partner with internal and third-party engineers to co-design and operate platforms that improve delivery velocity, quality, and safety.
• Operational support: Participate in on-call rotations and incident response workflows to ensure 24x7 availability of critical services.
• Influence over ownership: Focus on influencing and directing engineering practices across vendor teams to align with the banks and strive for automation, observability, and governance practices.
• Cross-functional governance: Participate in forums such as CAB, Risk & Security, and Service Management to ensure alignment with the bank’s engineering and operational standards.
• Blended responsibilities: Overlap with SRE and Systems Engineering, particularly in areas like observability, DevOps integration, and service reliability.
• Continuous improvement: Perform complex problem resolution, root cause analysis and identification of improvement opportunities.

We’re interested in hearing from people who have managed a team of up to 10 people with experience in domain such as:

• Proven experience in working with engineering and operational teams
• Proven experience in operational engagements required to bring a product to life (e.g. Risk, Security, Incident, Change, Problem, Monitoring, Supplier Governance, Defect Review, Scalability, Automation)
• Experience with third-party integration and vendor management
• Experience with Cloud/AWS fundamental service (IAM, VPC and EC2)
• Understanding of DevOps/SRE Best Practices: Logging, Monitoring, Security
• Familiarity with project management tools such as Jira, Confluence and ServiceNow
• Excellent communication skills (written and verbal)