IT Operations & Service Manager at recruitIT Consulting 
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

01 Jan, 27

Salary

80000.0

Posted On

03 Oct, 26

Experience

21 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description
  • Holistic service responsibility: You assume responsibility for the lifecycle of Teamcenter, NX and CAM-related IT services.
  • Service management: You define and monitor SLAs and OLAs in close cooperation with the teams involved.
  • Incident & Problem Management: They ensure effective support, conduct root cause analyses and initiate preventive measures.
  • Release management: You control the release cycles in coordination with development and the specialist departments.
  • Optimization & Budget: They monitor system capacities, plan expansions and contribute to cost-efficient budget planning.
  • Documentation: You create and maintain the relevant process and configuration documentation.


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Responsibilities
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