IT Operations Specialist at Young Community Developers

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

37.5

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Troubleshooting, Helpdesk Tasks, User Setup, Workstation Setup, Password Resets, Ticket Triage, Microsoft Windows 11, Ubuntu Linux, Microsoft 365, Microsoft Office Suite, Red Hat Enterprise Linux (RHEL), Intune, Defender, Jira/Confluence Administration

Industry

Non-profit Organizations

Description

About DZYNE DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready. We’re growing fast, and looking for innovators ready to make an impact. At DZYNE, you’ll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member’s success. Ready to do work that matters? Join us. Position Title: IT Operations Specialist Location: Irvine, CA Work Arrangement: 100% On-site Position Description: The IT Operations Specialist will provide front-line technical support to end-users, assist with daily IT operations, and help maintain DZYNE’s IT infrastructure. This role is ideal for someone with 3-5 years of IT or helpdesk experience who is eager to grow in systems administration and operations support. The candidate will work closely with senior IT staff to resolve technical issues, perform workstation and account setups, and contribute to maintaining a secure and reliable IT environment. Required Skills: * Strong communication skills with a focus on customer service * A strong interest in exploring and mastering new technologies * Strong familiarity with basic IT troubleshooting practices * Strong familiarity with basic helpdesk tasks, e.g., new user setup, workstation setup, password resets, and ticket triage * Strong familiarity with Microsoft Windows 11 and Ubuntu Linux * Strong familiarity with Microsoft 365, and the Microsoft Office suite Preferred Skills/Qualifications: * At least 3 years’ experience working with multiple operating systems including Windows 11, Ubuntu Linux, and Red Hat Enterprise Linux (RHEL) in an enterprise environment * At least 3 years’ experience administrating a Microsoft 365 GCC High environment, including end-user lifecycle management (provisioning accounts, deprovisioning accounts, management of security groups) via Intune, and security incident response via Defender * Familiarity with Atlassian Jira/Confluence administration, including Jira Service Desk Education: Bachelor’s degree or relevant IT certifications preferred but not required, e.g., CompTIA A+, Network+, or Security+ Travel: None Working Conditions: The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment, to warehouse and other facilities. * Standard office environment with level 1 support provided both on site and remotely * May require extended periods of sitting while working on a computer * Ability to lift and move IT equipment such as monitors, desktops, and laptops (up to 50 lbs.) * Work hours are standard business hours, with occasional after-hours support for system updates or critical issues Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: * Prolonged periods of computer use * Ability to safely lift and carry computer equipment and peripherals * Regular walking, bending, and standing when installing or troubleshooting equipment * Involves movement between departments, floors, and worksites to facilitate work. Clearance Level Required: Secret - Ability to obtain and maintain a U.S. Government Secret security clearance. Salary: $32.69 - $37.50 hourly Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus. Benefits: Our benefits are DZYNE’ed for your overall health and financial wellness. DZYNE offers a comprehensive healthcare benefits package. Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401 (k) plan with an employer match and immediate vesting. DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment. #LI-ONSITE

Responsibilities

The IT Operations Specialist will provide front-line technical support to end-users, assist with daily IT operations, and help maintain the company's IT infrastructure. This role involves working closely with senior IT staff to resolve technical issues, perform necessary setups, and contribute to a secure IT environment.