IT Operations Support at Umpisa Inc.

Manila, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem Solving, Analytical Skills, Scrum Team Collaboration, Self-Starter, IT Operations Support, Cloud Infrastructure Services, User Support, New Employee Setups, First-Day Orientations, User Terminations, Documentation Curation, End Point Security Management, Microsoft Active Directory Administration, System Administration, Low-code/No-code

Industry

IT Services and IT Consulting

Description

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building. We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates. Essential Skills Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity Strong communication skills Strong problem solving and analytical skills Excellent problem-solving ability Would like to work as part of a self-organizing Scrum team in a scaled agile framework Must be a self-starter and loves to collaborate with the team and client Job Summary We are seeking experienced IT Operation Support. This role extends beyond APAC support. They should actively contribute to a variety of IT-related functions, management responsibilities, and projects. This entails collaborating on IT projects, such as enhancing and implementing cloud infrastructure services. Moreover, their involvement should encompass providing general user support, leading new employee setups, overseeing first-day orientations, managing user terminations, and curating documentation for both internal use and user guidance, covering present and future requirements. End Point security and management (must-have) Microsoft/Active Directory administration (must-have) System administration & basic housekeeping (onboarding & offboarding of users) Nice to have Low-code / no-code would be great or logic (workflow) or automation experience Some experience on data migration project Experience on supporting Mac devices HMO Paid Time Off 13th Month Pay Training Benefits Allowance

Responsibilities

This role involves contributing to various IT functions, management responsibilities, and projects, including enhancing and implementing cloud infrastructure services across the APAC region and beyond. Responsibilities also cover general user support, managing employee lifecycle tasks like onboarding and offboarding, and creating internal and user-facing documentation.