REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.
Strong proficiency with HTML, CSS, and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.

MINIMUM ENTRY QUALIFICATIONS:

2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).
1–2 years of experience in project coordination or project management

PREFERRED QUALIFICATIONS:

Prior public sector experience.
Job Types: Full-time, Contract, Temporary
Pay: $55.00 per hour
Work Location: Hybrid remote in Atlanta, GA 3033