IT Process Documentation Intern - Summer Intern at Repligen

Waltham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

25.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Documentation, Workflow Mapping, Process Flow Maps, Work Instructions, Process Analysis, Microsoft Visio, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Communication, Analytical Mindset, Collaboration, IT Operations, Business Continuity, Onboarding Support

Industry

Biotechnology Research

Description

Overview Make a global impact—join Repligen.We’re united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. No matter your role or background, at Repligen, you will play a key part in shaping some of the most innovative and life-changing therapies in the world. We foster a culture of purpose, collaboration, and shared success—where every voice matters and every contribution drives progress. Join us! Repligen is seeking an IT Process Documentation Intern who will support the IT organization by capturing, mapping, and standardizing critical operational processes across multiple functions. The IT team currently relies heavily on tribal knowledge for many workflows, handoffs, and procedures which creates operational risk & inefficiencies. This internship focuses on documenting core processes to improve transparency, consistency, and long‑term operational maturity. Responsibilities Partner with IT stakeholders to identify and document existing workflows, operational procedures, and handoffs across IT functions Create clear process flow maps and written work instructions that translate tribal knowledge into standardized documentation Analyze current processes to identify gaps, inefficiencies, or inconsistencies in execution Organize and maintain process documentation in a structured, accessible format for ongoing use and updates Support initiatives related to operational efficiency, internal controls, business continuity, and future automation or AI enablement Contribute to improved onboarding experiences by ensuring processes are well‑documented and easy to follow Qualifications Currently enrolled in a Bachelor's Degree program. Proficiency in Microsoft Office (Visio, PowerPoint, Excel, Word) Interest in information technology, business processes, or operational improvement Basic understanding of IT operations, enterprise systems, or IT service management concepts preferred Strong written communication skills with the ability to clearly document technical or operational processes Analytical mindset with attention to detail and an interest in understanding how systems and teams work together Ability to collaborate with a variety of stakeholders and ask thoughtful clarifying questions Comfortable organizing information and translating complex workflows into clear, structured documentation What Repligen Offers Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated hourly rate/salary range for this role, based in the United States of America is $24/Hr. -$25/Hr. Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The intern will partner with IT stakeholders to identify, map, and document existing operational procedures and handoffs across various IT functions. This involves creating clear process flow maps and written instructions to standardize tribal knowledge and improve transparency.