IT Product Manager - Ireland - Office or Home
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are seeking a IT Product Manager to join our IT Business Partnering team:
The IT Business Partner Group (BPG) serves as the strategic interface between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.
As IT Product Manager you will be defining, designing, and implementing one or more IT products or services for external and internal customers. You will be acting as the liaison between customers and the information technology department throughout the product lifecycle.

Key responsibilities include:

• Partnering with business and technology partners throughout the product lifecycle including vision, requirements, deployment and optimisation.
• Participates in the development and implementation of strategy, systems, and process changes related to the product or service area(s).
• Collaborates across departments and functions to develop and implement high quality products and services that meet user community and stakeholder expectations.
• Ensures that products and services are supported by well-defined processes, robust training, demonstrations environments, and other collateral to maximise awareness, operational knowledge, and user adoption.
• Analyses competitive offerings and potential partner relationships to deliver superior products

To be successful in the role, you will ideally have:

• Understanding of the systems, processes and product areas represented including industry and competitive offerings
• Strong knowledge of product lifecycle and /project methodologies
• Demonstrated track record of success implementing corporate programs, projects and systems
• Proven verbal, written and presentation skills to communicate with multiple levels of the organisation
• The ability to problem solve and report on success across multiple, simultaneous projects and priorities.
• The ability to envision and communicate system enhancements.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our
careers site
to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Key responsibilities include:

• Partnering with business and technology partners throughout the product lifecycle including vision, requirements, deployment and optimisation.
• Participates in the development and implementation of strategy, systems, and process changes related to the product or service area(s).
• Collaborates across departments and functions to develop and implement high quality products and services that meet user community and stakeholder expectations.
• Ensures that products and services are supported by well-defined processes, robust training, demonstrations environments, and other collateral to maximise awareness, operational knowledge, and user adoption.
• Analyses competitive offerings and potential partner relationships to deliver superior product

To be successful in the role, you will ideally have:

• Understanding of the systems, processes and product areas represented including industry and competitive offerings
• Strong knowledge of product lifecycle and /project methodologies
• Demonstrated track record of success implementing corporate programs, projects and systems
• Proven verbal, written and presentation skills to communicate with multiple levels of the organisation
• The ability to problem solve and report on success across multiple, simultaneous projects and priorities.
• The ability to envision and communicate system enhancements