IT Program Manager - Foundational Tech Uplift Program at Universal Technical Institute

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

150000.0

Posted On

01 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Platforms, Data Management Technologies, Network Architecture, Identity & Access Management, Risk Management, Stakeholder Communication, Program Governance, Technical Acumen, Change Management, Benefits Realization, KPI Monitoring, Project Management, Agile Frameworks, Governance Structures, Executive Engagement, Cross-Functional Coordination

Industry

Education Management

Description

Overview The IT Program Manager provides strategic leadership across multiple interrelated IT projects within enterprise programs. This role manages program resources, budgets, risks, cross-functional dependencies, and ensures delivery of integrated solutions that support long-term business value. The IT Program Manager leads governance structures, facilitates executive stakeholder engagement, and oversees change management and benefits realization across the program lifecycle. Pay Range: $108,000 - $150,000 What We Offer: Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) Retirement Matching: 50% match on the first 6% of your contributions after 90 days Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance: Health, vision, and dental coverage for you and your dependents Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities • Define and drive program vision, ensuring alignment with enterprise strategy and long-term business goals• Lead planning and execution of enterprise programs composed of multiple related IT projects, ensuring delivery on time, within scope, and within budget• Establish and monitor KPIs and OKRs to evaluate program success and inform strategic adjustments• Influence executive decision-making by providing insights on program performance, risks, and opportunities• Lead governance structures and steering committees to ensure strategic alignment and stakeholder engagement• Oversee change management and communication strategies across program initiatives• Ensure benefits realization and post-implementation value tracking• Coordinate internal resources and third parties/vendors to allocate resources efficiently across various projects• Review technical developments and work with teams to develop viable solutions to challenges encountered during project execution• Develop integrated program plans and manage program budgets, timelines, risks, and interdependencies• Prepare and present program status reports and dashboards to senior leadership • Other duties as assigned Qualifications Education / Experience: • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (required)• Master’s degree (preferred)• Ten (10) years of experience in IT program and project management, including enterprise-level initiatives (required)• Experience in management of complex, cross-functional IT initiatives• Expert understanding of Program Management, and Adaptive Project Management methodologies as well as agile frameworks and ways of working Licenses / Certifications: • PMP Certification (Required)• PgMT Certification (preferred)• Valid, state-issued driver's license (required) Specific Accountabilities Technical Program Roadmap OwnershipDevelop and maintain a roadmap for modernization initiatives, ensuring alignment with enterprise architecture and security standards. Integration OversightEnsure seamless integration of new platforms with existing systems, minimizing disruption and maintaining data integrity. Risk & Compliance ManagementProactively identify and mitigate technical risks related to cybersecurity, regulatory compliance, and data governance. Vendor & Technology EvaluationLead evaluation and selection of technologies and vendors for network upgrades, IAM solutions, and data platforms. Quality Assurance & Performance MetricsDefine and enforce technical quality standards, including performance benchmarks for infrastructure and security systems. Cross-Functional Technical CoordinationFacilitate collaboration between infrastructure, security, data engineering, and application teams to ensure cohesive delivery. Skills Deep Technical Acumen in: Cloud platforms (AWS, Azure, GCP) Data management technologies (ETL, data lakes, data warehouses) Network architecture and protocols Identity & Access Management (IAM) frameworks Advanced Risk Management for technical dependencies and cybersecurity threats. Stakeholder Communication with ability to translate technical complexity into business terms. Program Governance using tools like ADO, FreshService, or ClickUp for tracking technical deliverables. Standard Abilities:• Able and willing to:• Communicate, think, learn, and reason• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks• Safely ambulate and/or maneuver when on-site at Company locations• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility• Ability to use good judgment, problem-solving and decision-making skills• Ability to maintain confidentiality and manage sensitive information with discretion• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously• Ability to gain, understand and apply information and data as it relates essential functions of the position• Ability to foster long-term relationships with stakeholders

Responsibilities

The IT Program Manager is responsible for defining and driving the program vision while ensuring alignment with enterprise strategy. They lead the planning and execution of multiple related IT projects, managing resources, budgets, and risks to deliver integrated solutions.