Our Onboarding team collects essential technical and operational details from new clients to enable effective support from our Helpdesk and Engineering Teams.
As an Onboarding Coordinator, you will be responsible for executing client onboardings and coordinating various projects, interacting mainly through virtual meetings and phone calls. The ideal candidate is highly organized, detail-oriented, technically skilled, and dedicated to ensuring smooth client transitions.
Key responsibilities include leading the onboarding process by gathering necessary client information and facilitating meetings with clients, vendors, and internal teams. You will also coordinate with departments and resources, maintain accurate documentation, and ensure all required data is captured for Helpdesk support readiness.

REQUIREMENTS:

• Experience in project coordination, project management, or a similar field
• Basic knowledge of IT fundamentals, including networking and network devices
• Proficiency with Microsoft Office
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills

WHAT WE DO AT REYNOLDS

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details